TalkTalk ending International calls FROM UK in August '25

BoRacic

Just had email from TalkTalk re above.     Is this correct?     Without a landline, how would I call abroad?    Went to their chatline who, after much discussion, said it was not the case.    Can anyone confirm either way?    

victor2

What did the email actually say?

BoRacic

We wanted to let you know about a change that may affect how you use your TalkTalk mobile service. From 28 August 2025, international calling will no longer be availableon your mobile plan. This means you won’t be able to make calls to numbers outside the UK after that date. We’re sorry for any inconvenience this may cause you. You’ll still be able to use your TalkTalk mobile for UK calls, texts, and data. If you’re using your TalkTalk mobile abroad you can still use your roaming service when activated, including calling local and emergency numbers. Here’s what you can do next: If you don’t currently use international calling then it’s simple, you don’t need to do anything.  However, if you do use this service, then here’s your next steps:  If you’d like to switch to another mobile provider, you can request a PAC code (Porting Authorisation Code) to keep your number. Simply text PAC to 65075 from your TalkTalk mobile - it's free and you'll get a reply within minutes. If you decide to switch provider you can do so, without incurring any charges.  For more information and help switching, visit our help page www.talktalk.co.uk/portmynumber If you would like to speak to one of our team about this change, please get in touch on 0345 172 0044

35har1old

BoRacic said:

Just had email from TalkTalk re above.     Is this correct?     Without a landline, how would I call abroad?    Went to their chatline who, after much discussion, said it was not the case.    Can anyone confirm either way?    

email makes reference to the use of a mobile

victor2

Do you make international calls from your mobile? Rather expensive isn't it?
If so, consider using a service like Rebtel, where you get assigned a UK number for each overseas number you set up. Almost certainly cheaper than calling direct from your mobile, especially if you have free calls to UK numbers in your mobile package.
If you and the person you are calling both have internet, there are free calling services.

Hammer_Time

I received a text message today from Talktalk saying there mobile service is ending on 31st October 2025. Is this correct?

MeteredOut

Hammer_Time said:

I received a text message today from Talktalk saying there mobile service is ending on 31st October 2025. Is this correct?

If that's what the message said, and it was from TalkTalk, then it will be true.

But, no-one else here can see your message so maybe share it

(they are ending their free email for some customers on 31st October)

Hammer_Time

MeteredOut said:

Hammer_Time said:

I received a text message today from Talktalk saying there mobile service is ending on 31st October 2025. Is this correct?

If that's what the message said, and it was from TalkTalk, then it will be true.

But, no-one else here can see your message so maybe share it

(they are ending their free email for some customers on 31st October)

As Requested.

I never received the email.

TalkTalk update: Hello, we've contacted you previously by email to let you know our mobile service will close on 31st October 2025. You'll lose your number unless you take action. We've partnered with Talkmobile, part of Vodafone (our current network provider), to offer you a great alternative at www.talkmobile.co.uk. Alternatively, if you wish to keep your number and switch to a different provider text PAC to 65075 or log into talktalk.co.uk/my/mobile/switching. For more information you can visit talktalk.co.uk/portmynumber

PHK

I thought TalkTalk announced the end of their mobile service in 2019? Didn't realise they were still going.