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TalkTalk ending International calls FROM UK in August '25

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BoRacic
BoRacic Posts: 35 Forumite
Part of the Furniture 10 Posts Name Dropper Combo Breaker
Just had email from TalkTalk re above.     Is this correct?     Without a landline, how would I call abroad?    Went to their chatline who, after much discussion, said it was not the case.    Can anyone confirm either way?    
:wave::wave::hello:

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  • victor2
    victor2 Posts: 8,137 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    What did the email actually say?

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • BoRacic
    BoRacic Posts: 35 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    We wanted to let you know about a change that may affect how you use your TalkTalk mobile service.

    From 28 August 2025, international calling will no longer be availableon your mobile plan. This means you won’t be able to make calls to numbers outside the UK after that date. We’re sorry for any inconvenience this may cause you.

    You’ll still be able to use your TalkTalk mobile for UK calls, texts, and data. If you’re using your TalkTalk mobile abroad you can still use your roaming service when activated, including calling local and emergency numbers.

    Here’s what you can do next:

    If you don’t currently use international calling then it’s simple, you don’t need to do anything. 

    However, if you do use this service, then here’s your next steps: 

    If you’d like to switch to another mobile provider, you can request a PAC code (Porting Authorisation Code) to keep your number. Simply text PAC to 65075 from your TalkTalk mobile - it's free and you'll get a reply within minutes. If you decide to switch provider you can do so, without incurring any charges. 

    For more information and help switching, visit our help page www.talktalk.co.uk/portmynumber

    If you would like to speak to one of our team about this change, please get in touch on 0345 172 0044
    :wave::wave::hello:
  • 35har1old
    35har1old Posts: 1,923 Forumite
    1,000 Posts Second Anniversary Name Dropper
    BoRacic said:
    Just had email from TalkTalk re above.     Is this correct?     Without a landline, how would I call abroad?    Went to their chatline who, after much discussion, said it was not the case.    Can anyone confirm either way?    
    email makes reference to the use of a mobile
  • victor2
    victor2 Posts: 8,137 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Do you make international calls from your mobile? Rather expensive isn't it?
    If so, consider using a service like Rebtel, where you get assigned a UK number for each overseas number you set up. Almost certainly cheaper than calling direct from your mobile, especially if you have free calls to UK numbers in your mobile package.
    If you and the person you are calling both have internet, there are free calling services.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

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