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Sharing my experience of Dynamo Cover ltd insurance products
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darrellsweb
Posts: 1 Newbie
Absolute shambles of a company. Their policy documents refer claims to a third party company who have no access to policy numbers so were unable to deal with a claim. Their telephone number is automated and after directing you to an online portal it automatically hangs up the call. The online portal didn’t recognise my policy number nor my personal details. Their website refers all issues to an ‘admin’ email address that when emailed sends back an automated response stating ‘this email address is unmonitored’. Only after going through the FCA and ombudsman was I able to get a direct contact for the head of customer services.
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This would be better on the Praise and Vent sub as this topic is about reclaiming insurance costs
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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