Lebara and voicemail

singhini

Last week i switched my existing EE mobile to Lebara -------> everything was fine.
FYI - im on the 5bg monthly data with unlimited calls & text MSE plan

Today my mobile rang and it was from someone i didn't want to speak to so i thought just let it ring and it will go to voicemail. No voice message was left.
The fact my phone rang for longer than usual gave me the impression my Lebara voicemail had not been set up yet.

So i went online to look how to set this up and it looks like its not free to listen to voice messages (they are charged at the PAYG rate)

Is that right? (i thought a unlimited call plan would include voicemail)?? 

RetiredTaz

I have the same plan as yourself and voicemail is included in the package, I’ve had a couple of recent voicemails, and not been charged. 

singhini

Thanks for confirming 

SpanishBlue

I am on a similar plan (10GB) and I can confirm there is no charge for voicemail.

Also, it's worth remembering you would have to top up your PAYG credit first, before they could charge you for anything that is not included in your 30 day plan.