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Virgin Media early exit fee

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I know it is in the contract and they say it when you sign up but we are 1 year into a 2 year contract and have cancelled as we are moving to Denmark where there is no Virgin Media.

We have been sent the final bill with fees of £600 in early exit fees. With it being MSE I was wondering if anyone has successfully challenged them or got the fee reduced as a goodwill gesture. I can send them proof of my new address in Denmark (I have bought a house) and I can also give them a C/O address in England. I did not give them either of this when I cancelled but obviously told them why we are cancelling. 

Is there any way out of this? Is writing a complaint the right way or chat/phone them better? I did the cancellation via chat. 

Many thanks  
Save £12k in 25 No 49
PB Win 21 £225, 22 £275, 23 £900, 24 £750 Balance Dec 25 £32.7K  
Plan to move to Denmark for FIRE by Autumn 2025 “May your decisions reflect your hopes not your fears”
New diary aiming for fire https://forums.moneysavingexpert.com/discussion/6414795/mortgage-free-now-aiming-for-fire#latest

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