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Disconnect washing machine

I need to disconnect my washing machine from the wall pipe / the water source (not the technical term). I had turned off the two stop cocks under the kitchen sink (see photo) but when I undo the hose from the wall, the water gushes out. I am unsure whether it was because there wa a lot of water left in the pipes or the water has not been turned off completely? ie there are more than two stop cocks in the property.

Is there anything else I can be do to ensure that there is no water coming out when the hose is disconnected? Will letting all the taps run until the water runs out will also drain the water from source to the hose? see photos of stop cocks), please?  as we have a old water tank, too.
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  • marcia_
    marcia_ Posts: 3,489 Forumite
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    edited 28 July at 3:02AM
     If there is not a tap next to thebwashing machine valve to isolate the tap yes you will need to run your taps to drain the water 
  • Flugelhorn
    Flugelhorn Posts: 7,369 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    there is usually a tap on the washing machine hose that means there is just a small amount of water in the pipe
  • WIAWSNB
    WIAWSNB Posts: 1,155 Forumite
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    Hi bignumber.
    The one in your first pic is an 'isolating valve', and is usually used to shut the water off to one device. This is typically used as a washing machine valve, although in this case it appears to be heading up to the kitchen tap - could you confirm? (Stick yer phone to record, and pass it in there looking up).
    The bottom pic should be your 'mains stopcock', and this cuts off the incoming water from the street to the whole of your house. You shut that one off if you need to stop water coming in to your house. You can tell when this one is fully off when the cold kitchen tap stops running.
    If you have a combi boiler, then the mains stopcock will shut everything off, hot and cold. But if you have tanks in the loft, then these will still hold water and supply most of your taps. So, what type of boiler do you have?
    Ok, trace the washing machine hose away from the appliance, and see where it goes - take a pic of that, please.


  • 20122013
    20122013 Posts: 558 Forumite
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    I will report back later 
    WIAWSNB said:
    Hi bignumber.
    The one in your first pic is an 'isolating valve', and is usually used to shut the water off to one device. This is typically used as a washing machine valve, although in this case it appears to be heading up to the kitchen tap - could you confirm? (Stick yer phone to record, and pass it in there looking up).
    The bottom pic should be your 'mains stopcock', and this cuts off the incoming water from the street to the whole of your house. You shut that one off if you need to stop water coming in to your house. You can tell when this one is fully off when the cold kitchen tap stops running.
    If you have a combi boiler, then the mains stopcock will shut everything off, hot and cold. But if you have tanks in the loft, then these will still hold water and supply most of your taps. So, what type of boiler do you have?
    Ok, trace the washing machine hose away from the appliance, and see where it goes - take a pic of that, please.



    I have an old style gas boiler (not a combi boiler)  the washing machine hose connects to the wall.  I am not at the property but will try and see what I can do later.
  • QrizB
    QrizB Posts: 18,687 Forumite
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    20122013 said:
    I need to disconnect my washing machine from the wall pipe / the water source (not the technical term). I had turned off the two stop cocks under the kitchen sink (see photo) but when I undo the hose from the wall, the water gushes out.
    Normally there would be a valve like this one at the wall, for the washing machine hose to connect to:
    How does your washing machine hose connect?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
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  • WIAWSNB
    WIAWSNB Posts: 1,155 Forumite
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    20122013 said:
    I have an old style gas boiler (not a combi boiler)  the washing machine hose connects to the wall.  I am not at the property but will try and see what I can do later.
    Ok, in that case turning off the main stopcock will not necessarily shut off the washing machine. Just trace the WM hose and see where it ends up. If there's a valve, turn it. 

  • 20122013
    20122013 Posts: 558 Forumite
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    WIAWSNB said:
    20122013 said:
    I have an old style gas boiler (not a combi boiler)  the washing machine hose connects to the wall.  I am not at the property but will try and see what I can do later.
    Ok, in that case turning off the main stopcock will not necessarily shut off the washing machine. Just trace the WM hose and see where it ends up. If there's a valve, turn it. 


    I will go to the Property and have a look, again and report back. 
  • Albermarle
    Albermarle Posts: 28,274 Forumite
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    I have an old style gas boiler (not a combi boiler)

    You can buy new gas 'non combi' boilers, they are not old style at all and come with all mod cons !
  • 20122013
    20122013 Posts: 558 Forumite
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    After 60 minutes with Thames Water I was told to  ask my landlord where the stop !!!!!! and I said I am the landlord, and your website says you should know, I was then told if you have a water meter installed then we maybe to tell you.  My plan is I am going to have another look this evening, first drained all the water out , tried the two stop cocks and take some photos. I am not sure whether I can get up to the water tank which is housed in the small hatch in the loft. 
  • WIAWSNB
    WIAWSNB Posts: 1,155 Forumite
    1,000 Posts Name Dropper
    Trace the washing machine hose - it'll almost certainly have a valve on it.
    Failing that, you'll likely need to turn off the mains stopcock - likely the fellow shown in your second pic - and then drain your tank by running your taps! 
    I hope that won't be needed :smile:
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