Section 75 advice please (Reject Repair?)

anthonyml

DullGreyGuy said:

anthonyml said:

grumpy_codger said:

My understanding is that the warranty is Samsung's, not Curry's and the wording "exchange ... or provide you with a refund" implies a full refund.

If so, this warranty has nothing to do with s75 that makes the CC company jointly liable together with the supplier, not  the manufacturer. 

So, I think, there are two independent options:

• warranty and full refund from the manufacturer
• CRA/s75 and partial refund from the supplier

Thank you, but I believe that the waranty is provided by Currys paticularly as they have repaired the TV themselves on 2 previous occasions.
The fact that they have stated it is just an extension of the standard Samsung waranty may be helpful though? as you stated-  the Samsung waranty does refer to full refund.

https://www.currys.co.uk/services/care-services/care-and-repair/care-and-repair-terms.html

I would have thought it was more likely to be their own terms like the above which states that you would be entitled to a voucher for an equivalent model up to a maximum of what you paid for the original. 

Looking at Curry's website their 75" Samsung start at £619 which may well be fairly close to a 5 year old TV but you'd need to compare features. 

At this point I would just be happy to have a resolution to be honest.