TUI misleading app adds

NoodleDoodleMan

I regulary receive adds for specific hotels on Facebook from TUI - with the Fly Local message.

There is one RIU hotel in south west Spain that caught my eye - when checking flights they are only from Gatwick !!!

We live in central Scotland - is somebody at Luton having a laugh ? 

eskbanker

Are you suggesting that you should only see adverts for hotels reachable by direct flight from your nearest airport?

flaneurs_lobster

Unless the ad claims that you can fly direct from your nearest airport then it is hardly misleading.

It is obviously possible to fly from Scotland to south-west Spain via Gatwick.

la531983

South West Spain, so guessing Malaga airport? Must be TUI flights to Malaga from either Glasgow, Edinburgh and/or Prestwick, surely.

TELLIT01

eskbanker said:

Are you suggesting that you should only see adverts for hotels reachable by direct flight from your nearest airport?

If the app is saying 'Fly local' I would certainly expect it to be limited to availability from local(ish) airports, maybe 100 miles max.  Companies collect all manner of information so just asking for the first half of a postcode when signing up the for app would make it simple to direct adds to the right people.

eskbanker

TELLIT01 said:

eskbanker said:

Are you suggesting that you should only see adverts for hotels reachable by direct flight from your nearest airport?

If the app is saying 'Fly local' I would certainly expect it to be limited to availability from local(ish) airports, maybe 100 miles max.  Companies collect all manner of information so just asking for the first half of a postcode when signing up the for app would make it simple to direct adds to the right people.

Perhaps OP will clarify but I understood the ads are being shown by Facebook (and therefore controlled by their algorithms) rather than Tui's own app?

giraffe69

I think TUI ads are often deliberately designed to be misleading. For example I have just returned from a holiday booked with TUI. My holiday price included a private taxi from airport to hotel and back but it didn't stop me getting personalised emails asking if I would like to add a private taxi to the holiday cost. Not, you would think, beyond the wit of man to target such emails unless perhaps they hoped to get you twice😥

NoodleDoodleMan

eskbanker said:

Are you suggesting that you should only see adverts for hotels reachable by direct flight from your nearest airport?

Why would anybody want to consider a package holiday from an airport over 400 miles away ?

NoodleDoodleMan

la531983 said:

South West Spain, so guessing Malaga airport? Must be TUI flights to Malaga from either Glasgow, Edinburgh and/or Prestwick, surely.

Further west.

Malaga is well served from GLA by TUI.

eskbanker

NoodleDoodleMan said:

eskbanker said:

Are you suggesting that you should only see adverts for hotels reachable by direct flight from your nearest airport?

Why would anybody want to consider a package holiday from an airport over 400 miles away ?

That's a complete non-sequitur!

You're accusing Tui of being misleading, apparently based on the fact that Facebook algorithms display adverts for hotels that happen not to be reachable by direct Tui flights from your nearest airport, so the question isn't about how far from home you'd be prepared to fly from but (a) the degree of sophistication you seemingly expect from automated algorithms and (b) a lack of recognition (or awareness) of the fact that they're operated by a different company....

Pollycat

Why would anyone trust an ad on Facebook...?

Surely the thread title should be 'Facebook showing misleading TUI ads'...