Trying out a new provider while still with Virgin Media

pkwpkw1

So my broadband contract with VM is coming to an end. In my account, I was offered a deal for another 24 months which is very similar to what I've been paying and since I'm quite happy with VM service, to avoid the hassle of switching, I signed up for it.

But in the meantime I was looking at other providers and one in particular (Onestream) has a much cheaper offer. So I'm tempted to sign up with Onestream and test them out within the 14 days cooling off period while still on VM and then decide which one to keep. I'm worried that if I switch completely, I will lose that deal that VM gave me.

This should theoretically be possible, right?

Detail_Merchant

I would suggest searching for previous threads on this board that mention Onestream - they don't generally look like recommendations to me.

QrizB

I'm not sure that you'll get Onestream up and running within your Virgin cooling-off fortnight.

Also, Onestream gets some terrible reviews on this forum. Hidden charges and whatnot. You might like to read some of those threads.

Ayr_Rage

I think you need to check carefully to see how VM treat cooling off periods on renewals, cancellation fees beyond that will be very steep.

Getting FTTP with another ISP  within that period could be difficult if you don't already have a fibre cable run to your home and an ONT in place.

pkwpkw1

Thanks both. Yes a quick glance at their reviews on Trustpilot didn't look encouraging. Also good point about it needing to be within VM cooling off. I'll probably end up staying.

pkwpkw1

Ayr_Rage said:

I think you need to check carefully to see how VM treat cooling off periods on renewals, cancellation fees beyond that will be very steep.

Getting FTTP with another ISP  within that period could be difficult if you don't already have a fibre cable run to your home and an ONT in place.

Just checked on Openreach, there is already FTTP in place but I don't have an ONT, and I was also planning on using my old Plusnet Hub One router. Seems like too much hassle/risk for the sake of saving about a fiver/month.