Dead end PCP reclaim?

mikelj99

Had this reply from finance company - is this now a dead end??
cheers

We refer to your communication regarding agreement number xxxx , in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us. After reviewing our records, we can confirm that no such commission was paid to the dealer/broker. Hence, in our previous email, there was no amount mentioned.  Please note that if you have raised queries regarding other agreements with us, a separate email will be sent to address each query individually.   Kind regards, CA Auto Finance UK Ltd

MattMattMattUK

mikelj99 said:

Had this reply from finance company - is this now a dead end??
cheers

We refer to your communication regarding agreement number xxxx , in which you requested confirmation of whether we paid the dealer/broker any commission for your introduction to us. After reviewing our records, we can confirm that no such commission was paid to the dealer/broker. Hence, in our previous email, there was no amount mentioned.  Please note that if you have raised queries regarding other agreements with us, a separate email will be sent to address each query individually.   Kind regards, CA Auto Finance UK Ltd

It is not a "dead end", there just was never any claim in the first place. 

Hoenir

What else are you expecting to claim for? Currently none has ever existed. 

Antibalderdash

For commissions, yes.  You might still be able to lodge a complaint for affordability if you had an issue with that and can get the evidence.