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could i be enlightened?

Options
i have 3 contract
are 0870 and 0871 no.s included in free minutes?
if so can i make international calls using these free minutes? i.e. via telestunt etc

have asked 3 cs and been told they are not included. however after making 0870 calls my minutes do go down.
i have checked before and after making a call.
please help
much appreciated
thanks ;):D
micheal5kr.gif

Comments

  • PTLD
    PTLD Posts: 156 Forumite
    Why not use the mobile access number that i use to call many International destinations & are definitiely included in crossnetwork minutes :
    dial 07744 974 333 & at prompt u dial Int destination followed by #..........
    try it out
    something missing
  • thanks,
    however i have tried to dial this number from my 3 phone and the response i get is ---the no. you have dialled is not recognised, please check and try again.
    i have tried on numerous occasions but still get the same response.
    can this no. only be dialled from orange?
    micheal5kr.gif
  • PTLD
    PTLD Posts: 156 Forumite
    no
    i would call 3 & ask them why cant get thru
    something missing
  • Donnie
    Donnie Posts: 9,862 Forumite
    I have heard that 0871 numbers are included within bundles. From the sounds of it, 3's customer service is not very good. The only way to be sure is to make test calls and then check your bill.
  • thanks , that is a possibility,
    but
    bill arrive monthly
    and
    by time bill arrives my charges may have run into 100s ;);)
    maybe sunil could help he's quite a knowledgeable chap
    micheal5kr.gif
  • DonnyDave
    DonnyDave Posts: 1,579 Forumite
    I'm not on 3, so I can't say for definate. Have you tried looking on the 3 website? The information appears to be there.

    Price Guide (PDF)
  • Donnie
    Donnie Posts: 9,862 Forumite
    According to their information, they are included in PrePay but not within Contract.
This discussion has been closed.
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