Help with rogue trader

Layton52

Despite the positive reviews online, I know he has done this to one other customer, also last year.

I have photos of the work and still have the quotes he gave me. I even sent photos with email and no reply. 

I appreciate the responses. 

MeteredOut

Layton52 said:

How do I edit a post? I see no option anywhere. 

I have quotes in writing but no contractual information. 

I don't believe it is the same firm that is listed on Companies House. He is a sole trader.

Look for the ... in the top right of your post, but you don't have access to that feature immediately as a new poster.

Aylesbury_Duck

Layton52 said:

Sorry for all the posts. I have emailed xxxxxxx once more today and no reply. I also sent a letter recorded delivery back in April to which I had no reply. 

It is so unfair. Regulations need to be tighter to stop people like xxxxx getting away with ripping off customers and taking their hard earned money 

What regulations?  And what due diligence did you do before hiring them?

Small claims court is your mechanism for enforcing your rights.  Having sent a letter, presumably threatening legal action(?) you need to follow through with it.

Layton52

The only thing I did was check all reviews and look at evidence of his past work. Some are a little dubious. 

He was very good with communication, efficient on time etc and the work looked fine. Although like I say, as soon as I messaged with a problem, he did not want to know. 

I will look out for the ... option to edit my posts. I'll take it to small claims but even if I win he still may not pay out.

CAB said if he has other orders against him he may not pay.

Thank you again for the replies.