Minster Baywatch

ezerscrooge

Copies of debt letter as promised.  The £55 is mentioned in very small print at the bottom of the MB sign.   Not that she even entered a contract with them.  This is an internal dept in MB adding £55, before sending out to externals.  Utter scam.

Coupon-mad

ezerscrooge said:

Copies of debt letter as promised.  The £55 is mentioned in very small print at the bottom of the MB sign.   Not that she even entered a contract with them.

 This is an internal dept in MB adding £55, before sending out to externals.  Utter scam.

Yep: Totally agree.

That's not a justified DRA fee, that looks like a prime example of what the DLUHC Minister called 'extorting money from motorists' yet the current Government is blind to seeing because they seem to be running scared of this industry. 

BPA members used to issue 2 reminders after NTKs, at PCN rate. It was a mandatory clause in the BPA CoP from 2012-2024.

Binned with the advent of the Joint Code in 2024 when they got into bed with the IPC.

BPA firms are going from 0 to £170 within a calendar month in some cases now. UKPC do it on the stroke of the next calendar month because the Joint Code dropped the BPA reminders clause and the 2022 Code omitted it in error:

UKPC letters before: 21 February 2023

UKPC letters now: 28 January

Same as yours: internal profiteering. Just a clear as day punitive (secondary clause) hike that has no legal justification and no 'legitimate interest'. The MHCLG need to see this for what it is, given that the change has happened on their watch.

ezerscrooge

Absolutely shocking CM, I was hoping this cowboy industry would be getting put in a box, but looks like it'll be better than business as usual for them.

ezerscrooge

Just a small update.  DVLA still ignoring Subject Access Request despite formal complaint going in, and them further being copied into email to MP.  Not heard from MP yet.

Minster Baywatch were sent a formal complaint on 2nd September (email and letter - as they refuse to accept emails!), no acknowledgement within 14 days and no outcome after 28 days in clear breach of BPA CoP, to add to their breaches of the appeal process and not giving a POPLA code.

Formal complaint made to BPA this morning using their complaints web-site.  Their website states they don't accept a complaint until a final response is received from the operator.  Well, MB is in ignore mode.  They've been told and copy of MB complaint letter uploaded.

Let's see what happens.