DCBL Parking fine, no appeal but wrong

StickiPanda

Hi thanks for the reply. I’m now up to the latter of claim stage if you could see my previous post

Gr1pr

Then the LoC response template is correct,  send it to the info@ email address for DCB Legal,  if they sent the new LoC   

Coupon-mad

Coupon-mad said:

StickiPanda said:

Hi everyone,
I’m hoping to get some advice here.

I recently received a letter from DCBL saying they had tried to contact me at a previous address. Long story short, we forgot to update the address on our car’s logbook (this has now been corrected). They've since tracked down our current address and are now saying that, because we didn’t respond earlier, we’ve lost the right to appeal and must pay £170 within 14 days.

We’ve set up a payment plan due to start on Tuesday, but we also requested the details and evidence of the alleged breach. When the evidence arrived, we were shocked.

There’s a petrol station on our road that we use regularly, which is next to a motel with parking signs plastered all over the car park. There are multiple entry and exit points. According to the photos, we apparently entered and then left the following day — which is absurd. I’ve never parked there for more than a few minutes just to pop into the garage.

Now I’m refusing to pay because this claim is clearly incorrect. We’re currently trying to contact them to cancel the payment plan.

To make matters worse, I’ve just received another letter for a different date, again claiming we parked there — and again, we’re not allowed to appeal. I’m expecting more letters too, as these are dated back to January and March.

Surely this isn’t right. Has anyone experienced something similar? Any advice would be hugely appreciated

Looks like you took the letter we show in post 2 of the NEWBIES FAQS thread far too seriously.

Please look at those pictures now. Post 4 of the Announcement. Near the top of the forum. See my signature for where to click to hop back to page one.

You don't ring these firms or set up payment plans. You also need to read the official MSE Guide to Parking tickets as that's set out in easy bitesize chunks.

These PCNs are (arguably fraudulent) 'double dip' ANPR error charges and you DO NOT pay these firms for unfair or plainly wrong PCNs.

Get onto your bank and report it as a scam - be VERY CLEAR with that word - and stop the payment plan DD. This is as bad a scam as push payments. Your bank will assist.

StickiPanda said:

Hi thanks for the reply. I’m now up to the latter of claim stage if you could see my previous post

No different advice. It remains as above.

Read the official MSE Guide to Parking tickets as that's set out in easy bitesize chunks.

Tell us when your bank has stopped the DD.

You took a LBC too seriously then. Never phone these people.

Do not use a template to respond now. Your case needs certain things said.

Or just use the short one for LBC stage that you read about in the official MSE Guide, adding to it that this is a 'double dip' ANPR error case and DCB Legal must back off immediately and return the file to the client, to check for the 'orphan images' they missed. And that authority to take, request or receive payments from your account 'the payment plan' is immediately revoked.

USE THOSE PHRASES.

But your priority is to get your bank to STOP THE PAYMENT PLAN because it is a scam, a fraudulent charge.