MEPM (JR) Ltd - obscure managing agent with poor service

ConcernedResident1

I would've preferred to post this review on Google Reviews, but the company, MEPM (JR) Ltd, doesn't have a Google profile.

I’ve never heard of MEPM (JR) Ltd until my building signed them up. From the start, I found the way this company operated unusual. Their website is extremely vague, with no team profiles, no client testimonials, no case studies. They are not registered on Googe or TrustPilot, and have practically no online presence. Stranger still, Company House says that MEPM (JR) Ltd was dissolved in June 2021, and had been dormant before that. The owner still operates a business, but calls it a different name.

I very rarely post negative reviews, believing that every company deserves a chance. I do not think that MEPM deserves a chance as it seems to struggle with the basics of the job. For example, this company advised our building that fly-tipping was "a perfectly acceptable practice" in the UK. In fact, fly-tipping is a criminal offence. When I criticised MEPM's work, I received an email containing personal insults and a defamatory allegation. I had never been insulted or defamed by a paid contractor before.

Dear Moderators, you have removed two of my previous posts. The first post for containing a recommendation. Fair enough, even though I made it clear that this was *my* recommendation. The second post for mentioning the name of MEPM's owner and sole operator. I was surprised, as this information is public and available through the Company House. Every statement in my current review is based on hard facts, and I hope you find no reason to remove it. I was pointed to your platform as a legitimate forum for sharing honest experiences about the property management industry. Inevitably, such experiences contain opinions -- which, in my case, are well-considered and well-thought-through. I hope this review helps some of the forum members who might care to read it.

RHemmings

I'm not sure why you are talking about the dissolved company when there is a new company which is not dissolved. It has the same director on Companies House. 

If the old company was continuing to trade after being dissolved, then you could complain about that. But, from what I can see, that is not the case here. 

It appears that the new company has a profile on TrustPilot, and there are reviews there. Why don't you complain about the actual company that is currently active. Since the director you have (presumably) had dealings with calls the company that now?