Help with water bills when someone in the family has Crohn's (but not on benefits)

SoSushi2002

Just wondering if anyone has managed to get a reduction in their water bill because of a medical condition requiring more water usage than normal - but the family isn't in receipt of benefits. Im with South Staffs Water - tried applying for Watersure to get a reduction but you have to be on benefits to be eligible. Our new direct debit is now £100 per month - gone up from £65 per month.
My daughter has Crohn's so uses bathroom much more than a healthy person. She is a student and isn't eligible for PIP. My husband and I both work. 

MattMattMattUK

Are you on a water meter and what is your usage in cubic meters? I understand that people with Crohn's disease need to use the toilet more and it may involve more showering and laundry on top, but a £100 a month water bill indicates you household is using the equivalent of around nine people's water usage (accounting for fixed charges), that seems to be a far higher usage than I would expect and I am wondering if you perhaps have a leak.

marcia_

SoSushi2002 said:

Just wondering if anyone has managed to get a reduction in their water bill because of a medical condition requiring more water usage than normal - but the family isn't in receipt of benefits. Im with South Staffs Water - tried applying for Watersure to get a reduction but you have to be on benefits to be eligible. Our new direct debit is now £100 per month - gone up from £65 per month.
My daughter has Crohn's so uses bathroom much more than a healthy person. She is a student and isn't eligible for PIP. My husband and I both work. 

 In case you thought being a student means you can't claim pip, she can. Has she applied and been rejected? 

If so she is free to apply again with more evidence this time. 

SoSushi2002

Thanks for the pointers - I will investigate leak possibility. 
My daughter's PIP was rejected (we tried appealing but no luck) - she is able to manage most of the daily living activities herself - which is great but means no PIP.