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Smart Parking & IPC misspelled date on appeal rejection

2

Comments

  • Car1980
    Car1980 Posts: 1,653 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Appreciate all your responses. Unfortunately, I'm unable to edit the post title now - not sure how to go about this. And you're right, I don't have any evidence for my kid being sick, so understand that I might not have a leg to stand on with that reason. 

    What about the letter dated 2025 when their reply states that it was 2024? Doesn't that count as misleading? Is there anything I can do about that?


    No, you don't need evidence. The onus is on the other side to disprove your side of the story, if they decide to try. If it goes to county court what you say in your submission is regarded as the truth. 

    2024 typo isn't of any importance.
  • Gr1pr
    Gr1pr Posts: 9,237 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Are you in Scotland  ?

    Is the vehicle registered at a Scottish address   ?

    Was the Smart parking pcn issued to a Scottish keeper  ?

    Have you divulged who was driving to Smart Parking or to anyone else   ?  ( hope not  )

    Study the current advice for Scotland residents in the newbies sticky thread in announcements near the top of the forum by coupon mad 
  • the4amfriend
    the4amfriend Posts: 11 Forumite
    Name Dropper First Post
    Yes, I'm in Scotland and the vehicle is registered at a Scottish address and the PCN was issued to a Scottish keeper. Unfortunately, I have divulged that I was driving. I've been reading the newbies thread, wish I'd read it before I appealed. 
  • the4amfriend
    the4amfriend Posts: 11 Forumite
    Name Dropper First Post
    Thank you, appreciate it. Would it have been the same case if it was issued by the council? 
  • Gr1pr
    Gr1pr Posts: 9,237 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Council pcns follow legislation,  regulated,  nothing like the currently unregulated cowboy parking industry 
  • Coupon-mad
    Coupon-mad Posts: 153,538 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 June at 3:35PM
    Thank you, appreciate it. Would it have been the same case if it was issued by the council? 
    No, of course not because those are real penalties. Nothing will happen with this invoice except letters because you are in Scotland.

    Please show us this evidence (screenshots, redacting your data) because I think this could be important:
     I looked at the screenshots sent to me - their system says that the last email sent to me was on the 10th of Jan 2024 and their complaint response mentions the same but a screenshot of the letter shows that it was dated 10th of Jan 2025. 


    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Castle
    Castle Posts: 4,923 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Could you please post up a copy of the NTK (redacted as necessary).
  • the4amfriend
    the4amfriend Posts: 11 Forumite
    Name Dropper First Post
    Below is the reply from Smart Parking's Complaints team and as you can see the letter was dated for a year ahead in time - I wonder how that could be a typo as these are usually computer generated? 



    Below is a screenshot from their 'system' that they sent over. Of course it matches what they have said so their reason would simply be that it was a typo but I don't trust them. 



    Either way, I've ignored the Debt recovery plus letters for now (got 2 in total), will look out for an actual court notice. 
  • Gr1pr
    Gr1pr Posts: 9,237 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    LoC comes before any MCOL claim pack 
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