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Ryanair and printed boarding passes

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Comments

  • Barkin
    Barkin Posts: 914 Forumite
    500 Posts Second Anniversary Name Dropper
    Barkin said:
    EasyJet say the same!

    To be honest, I didn't give it a thought before we went - it's such a looong time since I last printed anything...
    You must be young and trusting of your tech.

    I always print boarding passes (as well as having them in-app) and theatre/concert tickets.

    Your phone dies then they ain't holding the plane (or the gig) for you.
    Oh dear, there's always one...

    FWIW I'm drawing my pension.

    I said that I didn't print anything - not that we travel with only a single instance of the electronic copies.
  • We missed our flights in Pisa 2 weeks ago. Rebooked flights via Girona.  Reference number given to us by Go to gate /Ryanair did not work. We could not access boarding passes. We were charged 3 x £55 to print boarding passes by Ryanair. Jet2 did this for free at Girona. Thank you Jet 2 - its good to know someone cares and helps when things go wrong 
  • eskbanker
    eskbanker Posts: 40,448 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    We missed our flights in Pisa 2 weeks ago. Rebooked flights via Girona.  Reference number given to us by Go to gate /Ryanair did not work. We could not access boarding passes. We were charged 3 x £55 to print boarding passes by Ryanair. Jet2 did this for free at Girona. Thank you Jet 2 - its good to know someone cares and helps when things go wrong 
    If you booked through a third party then that's not necessarily Ryanair's fault?  They only partner with certain agents and place verification obligations on people using others:

    https://help.ryanair.com/hc/en-gb/categories/12489248662673-Travel-Agent-Bookings
  • Barkin
    Barkin Posts: 914 Forumite
    500 Posts Second Anniversary Name Dropper

    So it seems that something's changed between then and now.

    Whereas last Feb we flew back from Marrakech using only electronic documents, coming back from Morocco (Fes) last week and we weren't even offered an electronic boarding pass - just a padlock symbol in the Ryanair app upon checking in, saying that (paraphrasing) 'this is not an electronic boarding pass. Please pick up a paper one at airport check in'.

  • Vectis
    Vectis Posts: 789 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker

    Not just with Ryanair, but isn't it safer to have it digitally AND a printed copy?

    Phone can die, get lost etc, paper can get lost or destroyed, but you'd be really unlucky to lose both. Belts and braces…

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