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BROADBAND

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We are out of contract for broadband.
 [ OGI ]
 19th June. The company has an offer for new customers, not available for existing customers. £30 :00 per month for 1 TB. Cheapest we can have with SAME company is £34, smaller package. 
Can we end contract and join again, as a new customer to enable us to have this package or should they offer it to all customers. 

Kind regards 


Comments

  • iniltous
    iniltous Posts: 3,657 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Presumably you mean 1Gb not 1TB ,
    Can you cancel and resign as a new customer ? , it’s doubtful, especially if you tell the truth. 
    Should they offer it to all customers ?  , No , it even says introductory offer for new customers….

    You obviously could try cancelling, waiting a while , and try rejoining as a new customer, telling  lies should they ask if you were a previous customer, that may be difficult to pull off if you intend to pay from the same bank account as you currently do ……some resign in the spousal name /bank account, that may work , then again it may not .
  • 35har1old
    35har1old Posts: 1,887 Forumite
    1,000 Posts Second Anniversary Name Dropper
    parkie30 said:
    We are out of contract for broadband.
     [ OGI ]
     19th June. The company has an offer for new customers, not available for existing customers. £30 :00 per month for 1 TB. Cheapest we can have with SAME company is £34, smaller package. 
    Can we end contract and join again, as a new customer to enable us to have this package or should they offer it to all customers. 

    Kind regards 


    What happens if you do not renew?
    In my case it would cost me more to renew
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