RTS meter replacement booked for September

mmmmikey

Just as it's easy enough for any of us here with technical backgrounds to think of things that could go wrong it's easy enough for the folks that design and implement these systems to do the same and mitigate the risks accordingly.

We already know that the decommissioning will be phased and it may well be possible to do this by tariff, avoiding some of the sophisticated more dynamic tariffs initially. Also, there may not be a default schedule stored locally but presumably one could be sent out the day before the switch off so it comes to much the same thing. And maybe customers on more technically challenging tariffs could simply be switched to E7. 

I think it would be naive to expect this to be trouble free and have no doubt that even fairly minor issues will generate a huge amount of noise. But I really don't think this is something to be unduly concerned about and don't buy the millions to face misery in RTS switch off line that is starting to creep into some of the reporting.

I think the message to customers with RTS meters just needs to be get the swap booked asap and make sure you know enough about your heating system to be able to check it's working properly after the switch off.

movedto03

The reason for the "phased switch off" may be that Radio 4 Long Wave 198 kHz actually comes from three geographically separated transmitters (Droitwich, Burghead, and Westerglen). One is scheduled for switch off on June 30. The other two switch offs are presumably on (a) later date(s). 

RebTech

After making the appointment and starting this thread yesterday, today I get a letter from ofgem saying "You urgently need to replace your electricity meter" and "ScottishPower has been trying to contact you." Really? They have my address and my email, pretty sure also my phone num, I log into the site at least twice a month to enter readings and check the bill. Should I take this to imply SP's admin is still as bad as when they failed to produce a bill for me for the best part of two years?

mmmmikey

RebTech said:

After making the appointment and starting this thread yesterday, today I get a letter from ofgem saying "You urgently need to replace your electricity meter" and "ScottishPower has been trying to contact you." Really? They have my address and my email, pretty sure also my phone num, I log into the site at least twice a month to enter readings and check the bill. Should I take this to imply SP's admin is still as bad as when they failed to produce a bill for me for the best part of two years?

Grrrr! In answer to your question, although this could just be poor timing SP don't enjoy a good reputation on this forum. However "SP are rubbish" and "you need to get your RTS meter swapped ASAP" can both be true at the same time and it's important not to let SPs service distract you from pressing on with the swap out. If you're not happy with the service then you can always swap supplier but IMHO best to get the smart meter first now you're in the queue. Good luck with it all

Scot_39

To be fair the OP already has a smart appointment just its Sep.

And I know others who have been told the "we have no smart solution" for your meters story for years it seems.

Just as above like the big little green fly / bug - is guess their new mascot -   is circling on the calander on their page

https://www.scottishpower.co.uk/smart-meters/meterupgrade

Under the heading "The big Radio-Teleswitch switch off"

mmmmikey

Scot_39 said:

To be fair the OP already has a smart appointment just its Sep.

And I know others who have been told the "we have no smart solution" for your meters story for years it seems.

Just as above like the big little green fly / bug - is guess their new mascot -   is circling on the calander on their page

https://www.scottishpower.co.uk/smart-meters/meterupgrade

Under the heading "The big Radio-Teleswitch switch off"

Yes, I'm fully supportive of what the OP is doing