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Small claim - court letter returned from defendant

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I’m writing in behalf of a friend on her 70’s. She lodged a small claim in regards to a diabolical situation where a removalist delivered her house items in a state, with everything like it had been just thrown in. She sought only the cost to replaced the damaged goods. The court find in her favour, however they have written to her to say their letter to the defendant has been returned unopened. I’ve checked on Companies house and online, and it looks like she’s sent to the correct address. I tried calling the number on yell.com for European moves to just get an address multiple times, with no one returning my call. We are not sure how to proceed, the court have asked if there is another address we can provide. She has mentioned an option to send bailiffs but where to and how is this likely to get her her money? Any advice would be incredibly appreciated. I’ve attached a photo of the information on their invoice. So far all documentation has been sent to the Hall Lane, London address. 
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  • fatbelly
    fatbelly Posts: 22,947 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Just to be clear - your friend now has a county court judgement for the full amount. Is that correct?

    The letter that was returned to the court was the judgement, not the claim form, correct?

    It does not matter a jot that they have just sent the judgement back and I am surprised the court gave it more than a second's attention.

    All the enforcement options are open to you. The one most people would take, assuming this is over £600, is High Court Enforcement. Let the bailiff work out where the assets are.
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Appears to be a residential address. Balliff's are your next port of call. Never any guarantees when it comes to debt collection. Businesess generally avoid CCJ'S for good reason. Unless they are in financial distress. 
  • sheramber
    sheramber Posts: 22,443 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    The website you have quoted states

    Our Head Office is based in Tewkesbury and we cover removals in a 40 mile radius of Gloucester, including  Cheltenham, Stroud, Cirencester, Malvern, Evesham & Pershore Gloucestershire. Swift Removals have over 500+ 5 star reviews. 
  • MattMattMattUK
    MattMattMattUK Posts: 11,166 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    robboaus said:
    I’m writing in behalf of a friend on her 70’s. She lodged a small claim in regards to a diabolical situation where a removalist delivered her house items in a state, with everything like it had been just thrown in. She sought only the cost to replaced the damaged goods. The court find in her favour, however they have written to her to say their letter to the defendant has been returned unopened. I’ve checked on Companies house and online, and it looks like she’s sent to the correct address. I tried calling the number on yell.com for European moves to just get an address multiple times, with no one returning my call. We are not sure how to proceed, the court have asked if there is another address we can provide. She has mentioned an option to send bailiffs but where to and how is this likely to get her her money? Any advice would be incredibly appreciated. I’ve attached a photo of the information on their invoice. So far all documentation has been sent to the Hall Lane, London address. 
    You have two different companies there, International Moving Limited is based in London, has it's confirmation statement overdue, has only just avoided a compulsory strike off and seems to be something very not right about them. The website you link to is for Swift Removals, they are based in Gloucester and are a totally different company. Which company did your friend use, which company did they take legal action against?
  • m0bov
    m0bov Posts: 2,699 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Get it moved up to high court rite and engage their bailiffs. They can try and recover the money by seizing assets.
  • sheramber
    sheramber Posts: 22,443 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    m0bov said:
    Get it moved up to high court rite and engage their bailiffs. They can try and recover the money by seizing assets.
    It would be prudent to establish the correct company  that was used before any court action.

    At present the  Court action does not appear to have been made to the correct entity. 
  • user1977
    user1977 Posts: 17,784 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    robboaus said:
    I’m writing in behalf of a friend on her 70’s. She lodged a small claim in regards to a diabolical situation where a removalist delivered her house items in a state, with everything like it had been just thrown in. She sought only the cost to replaced the damaged goods. The court find in her favour, however they have written to her to say their letter to the defendant has been returned unopened. I’ve checked on Companies house and online, and it looks like she’s sent to the correct address. I tried calling the number on yell.com for European moves to just get an address multiple times, with no one returning my call. We are not sure how to proceed, the court have asked if there is another address we can provide. She has mentioned an option to send bailiffs but where to and how is this likely to get her her money? Any advice would be incredibly appreciated. I’ve attached a photo of the information on their invoice. So far all documentation has been sent to the Hall Lane, London address. 
    The website you link to is for Swift Removals, they are based in Gloucester and are a totally different company. 
    No, it's not Swift Removals, it's Swifts Removals, which are a different company again (here: Swifts Removals – My WordPress Blog) No company details I can see but they say they're based in North Wales.
  • Arunmor
    Arunmor Posts: 595 Forumite
    500 Posts First Anniversary Name Dropper
    You will want to move fast on this
  • sheramber
    sheramber Posts: 22,443 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    60 Hall Lane is a private house so looks like party has gone awol or has returned the correspondence unopened. 
  • robboaus
    robboaus Posts: 6 Forumite
    First Post
    fatbelly said:
    Just to be clear - your friend now has a county court judgement for the full amount. Is that correct?

    The letter that was returned to the court was the judgement, not the claim form, correct?

    It does not matter a jot that they have just sent the judgement back and I am surprised the court gave it more than a second's attention.

    All the enforcement options are open to you. The one most people would take, assuming this is over £600, is High Court Enforcement. Let the bailiff work out where the assets are.
    Yes that’s right she has a judgement for the full amount. The letter returned was the judgement. 

    So to understand should she write back to the court to confirm that is the address and to advise she would like to proceed with high court enforcement?  
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