Virgin Media charged me £938 early disconnection fee

iniltous

FWIW , I do get the ‘British’ politeness of not saying ‘ No ‘ directly and taking the diplomatic path of saying ‘I’ll think about it ‘ and although it’s not an excuse to be rude or obnoxious, it’s worth getting a little ‘battle hardened’ and if it’s not what you want , even if that may seem argumentative confrontational, it the long run it’s easier to say ‘ No ‘ upfront.
TBH the tactics these companies use (all of them)  , take a customer’s reasonableness ,  and use it against them , so there is absolutely no need to feel bad about saying , ‘No’ , but as I said , also keep it pleasant, there is no  no need to be rude either .

MarzipanCrumble

You have the right under Data Protection Regulations to ask for a recording of your conversations with VM.