We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Virgin Media - Direct Debit / Owe/Outstanding Balance error today
cdagnan
Posts: 1 Newbie
Got an email from VirginMedia (proper no scam) saying payment missed - after going through the web chat to a human turns out to be a problem at their end:
"Please ignore the above message that your receiving what we are seeing on your account is the right information the payment has gone through for you and you don't have any outstanding balance that needs to be cleared by you."
"Most of the customers are receiving the bill stating that there is outstanding balance that is some error on the system here so please don't worry about it"
-------
Any one else got this too?
"Please ignore the above message that your receiving what we are seeing on your account is the right information the payment has gone through for you and you don't have any outstanding balance that needs to be cleared by you."
"Most of the customers are receiving the bill stating that there is outstanding balance that is some error on the system here so please don't worry about it"
-------
Any one else got this too?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards