Premium Bonds Prizes not paid (yet?)

AP3

Hi All,

I recently maxed out on premium bonds. My first eligible draw was June, and I was lucky enough to win 3 prizes.

It has been setup to pay prizes directly into my current account, however we're now on the 8th working day of the week, and I've not received anything.

Is this normal? Their website states payments should be made within 7 working days. I did call them yesterday, but they were very dismissive and just said to wait a few more days.

Did anybody on here win in the June draw, and have you been paid? What time of the day are prizes usually paid out?

Many Thanks,
Andy

wmb194

AP3 said:

Hi All,

I recently maxed out on premium bonds. My first eligible draw was June, and I was lucky enough to win 3 prizes.

It has been setup to pay prizes directly into my current account, however we're now on the 8th working day of the week, and I've not received anything.

Is this normal? Their website states payments should be made within 7 working days. I did call them yesterday, but they were very dismissive and just said to wait a few more days.

Did anybody on here win in the June draw, and have you been paid? What time of the day are prizes usually paid out?

Many Thanks,
Andy

Is your nominated account set up correctly? You should be able to check it online.

Hattie627

AP3 said:

Hi All,

I recently maxed out on premium bonds. My first eligible draw was June, and I was lucky enough to win 3 prizes.

It has been setup to pay prizes directly into my current account, however we're now on the 8th working day of the week, and I've not received anything.

Is this normal? Their website states payments should be made within 7 working days. I did call them yesterday, but they were very dismissive and just said to wait a few more days.

Did anybody on here win in the June draw, and have you been paid? What time of the day are prizes usually paid out?

Many Thanks,
Andy

I won £25 in the June draw. I'm set up to pay out prizes to my nominated account. Money arrived on Monday. Normally arrives in account overnight, so there first thing in morning

AP3

wmb194 Yes, it appears to be. The site shows the last 4 details of my account number, and complete sort code. The first 4 digits of the account number are asterisks, presumably for privacy.

LeafGreen

Mine also appeared on Monday this week.

AP3

Hattie627 Thanks for confirming. I'll give them another call and won't be fobbed off this time!

Hattie627

AP3 said:

Hattie627 Thanks for confirming. I'll give them another call and won't be fobbed off this time!

No problem. Good luck when you phone. They should be able to confirm when/if it was sent out. It goes by BACS, not FP.

ColdIron

Mine appeared on Sunday, a first for me. It would seem it's not the traditional BACS transfer but FP

AP3

I called them and apparently the prizes were stuck in "verification", whatever that means, and should now be paid within 3 days. I won't hold my breath!

Hattie627

AP3 said:

I called them and apparently the prizes were stuck in "verification", whatever that means, and should now be paid within 3 days. I won't hold my breath!

If this was your first payout to your nominated account, it may be some sort of verification process (akin to CoP) to check that account is in your name. Hope your funds arrive quickly.

Kim_13

I got mine on Monday, but did receive mine a few days later than other forumites earlier in the year. They usually pay between the 8th and the 10th, later when the 1st is not a working day. I would contact them if you don’t have them by the end of the week.