Premier Park County Court Claim Stage

MagicalBunnies

Coupon-mad said:

Cc in BW of course.

I emailed the following with the change of address

caseprogression.CNBC@justice.gov.uk,  (Found on Forum) enquiries@bwlegal.co.uk,                 (Google Search) rohankrishnarao@bwlegal.co.uk,      (Assumption) rohan.krishnarao@bwlegal.co.uk,    (Assumption) sbarton@bwlegal.co.uk,                   (Found on the Law Society - Legal rep) disputeresolution@bwlegal.co.uk    (Found on Forum)

I am unsure if the two rohan emails are valid, and i did receive an email back from bw stating that one of their email addresses is no longer valid but it didn't state which email address it refers too, but the email came from noreply@bwlegal.co.uk

MagicalBunnies

I no longer have access to the postal address i used for this case. Its been a month since I emailed about the change of address, should I download the N180 and just send it off, or ring the CNBC and see if they have sent the questionnaire. 

Castle

MagicalBunnies said:

I no longer have access to the postal address i used for this case. Its been a month since I emailed about the change of address, should I download the N180 and just send it off, or ring the CNBC and see if they have sent the questionnaire. 

Or check your history on MCOL.

MagicalBunnies

Castle said:

Or check your history on MCOL.

I have logged in and checked the Claim History, and there is only three points :

1. Claim Issued 
2. AOS Submitted 
3. AOS Received 09/06/25

Gr1pr

MagicalBunnies said:

Castle said:

Or check your history on MCOL.

I have logged in and checked the Claim History, and there is only three points :

1. Claim Issued 
2. AOS Submitted 
3. AOS Received 09/06/25

In that case they haven't logged your emailed defence yet, so not at the N180 stage 

Email claimresponses with it attached,  stating that you emailed it on DD MM YY and received the email auto response but it's not been logged 

In the header write 

URGENT,  UNPROCESSED DOCUMENTS claim reference ABC123456

Change the ABC123456 ending to your actual claim reference number ,  obviously

Repeat it as the starter line in the email body,  followed by your brief explanation as to why you are emailing the CNBC and attach the defence again 

Coupon-mad

Gr1pr said:

MagicalBunnies said:

Castle said:

Or check your history on MCOL.

I have logged in and checked the Claim History, and there is only three points :

1. Claim Issued 
2. AOS Submitted 
3. AOS Received 09/06/25

In that case they haven't logged your emailed defence yet, so not at the N180 stage 

Email claimresponses with it attached,  stating that you emailed it on DD MM YY and received the email auto response but it's not been logged 

In the header write 

URGENT,  UNPROCESSED DOCUMENTS claim reference ABC123456

Change the ABC123456 ending to your actual claim reference number ,  obviously

Repeat it as the starter line in the email body,  followed by your brief explanation as to why you are emailing the CNBC and attach the defence again 

As above AND REITERATE THE CHANGE OF ADDRESS AGAIN.

MagicalBunnies

Email sent to Claim responses, Auto reply recieved again

Hi,

URGENT,  UNPROCESSED DOCUMENTS claim reference ABCDEFG

Defence for Case ABCDEFG has not been logged. Email was sent on XYZ 11 2025 and an automated response was received. However my defence has not been logged yet. please correct this issue Urgently,

Many thanks 

MagicalBunnies

Coupon-mad said:

As above AND REITERATE THE CHANGE OF ADDRESS AGAIN.

Didn't mention the address in the first email so sent a second email:

This is the second email to you from myself today. I emailed about my defence not being logged, however I forgot to reiterate that I would need the postal address changed. 

Please change the postal address to :
123 Elf Road,
North Pole,
88888

MagicalBunnies

Hi,

I have just logged into the MCOL website and the Claim history is still...

• A claim was issued against you on 29/05/2025
• Your acknowledgment of service was submitted on 09/06/2025 
• Your acknowledgment of service was received on 09/06/2025 

Gr1pr

Did they reply regarding the missing documents   ? Or after the auto response email   ?