Let's enrich the IAS...

ChirpyChicken

h2g2 said:

ChirpyChicken said:

IAS appeal results are like elections in russia

And so we should make appeals to gather enough evidence to demonstrate a systematic failing.

I think we are little late for that 

doubledotcom

Well, I'm still going to advise that the generic IAS appeal is submitted as in the vast majority of these cases, it ends up as a claim that is either struck out or discontinued, if they follow the advice and at the end of the day, it will have cost the scammer an extra £15 on top of their claim costs and anything else.

Of course, if you are the kind of person who is lucky enough to find hens tooth, it will have cost them £25 for an IAS appeal win. If the operator is being mingy and doesn't want to risk further costs, they can simply concede the appeal. 

It's a risk free, two minute copy and paste job that inflicts further effort for the operator to ahem to deal with. Why let them off so easily when we already know their MO. Of course Will Hurley will get richer but that is not the aim. That's the IPC AOS members problem to deal with, if they're at all bothered.

h2g2

ChirpyChicken said:

h2g2 said:

ChirpyChicken said:

IAS appeal results are like elections in russia

And so we should make appeals to gather enough evidence to demonstrate a systematic failing.

I think we are little late for that 

It's never too late. Any time IAS reject an appeal for a case which turns out to have no legs in court we use that to pressure the government (whoever it is at the time) / DVLA to justify their use as an approved appeals service.

Coupon-mad

ChirpyChicken said:

IAS appeal results are like elections in russia

I wish you'd given me that line a day earlier...

  

cooldude255220

The amounts involved might be small, but it will still have some effect on their bottom line, and more appeals mean more manpower required to deal with them.

Also, according to the IAS's latest report, of the 34,383 appeals received (during the period from 1 October 2024 to 30 September 2025), 7,888 were conceded by the operator before adjudication. That is very nearly 23% of them! Not quite as good as a coin flip, but I would argue it's a waste for people not to take advantage of those odds. Granted, we don't know what the ratio of decided cases is.

In comparison, according to POPLA's latest report, 23,800 cases were not contested by Operators (out of a total of 98,110). Which is just over 24% of cases, so pretty similar between the two.

64,808 appeals were adjudicated. 13,216 were allowed (approx 13.5% of the total, or 20% of those adjudicated). 51,592 were refused (approx 52.5% of the total, or nearly 80% of the total).

Coupon-mad

Only 20% of POPLA appeals are now being won which is far lower than previous years and shows the Joint Code is IMHO, massively bent in favour of the operators and POPLA are stuck with it.

The IAS is such a kangaroo court, I can't even be bothered to look at their latest joke report, but it sounds like they are still hiding the number of appeals adjudicated in favour of motorists (usually 5%).

cooldude255220

https://forums.moneysavingexpert.com/discussion/comment/81902440#Comment_81902440

It's only a short report but I couldn't see a upheld/rejected rate or figures anywhere in it!

Coupon-mad

Compare that to previous years where an average of 5% were decided in favour of the consumer.

In fact, the RAC already did:

https://media.rac.co.uk/rac-calls-on-private-parking-industry-to-publish-full-and-transparent-complaints-and-appeals-data

LoneStarState

https://forums.moneysavingexpert.com/discussion/comment/81902440#Comment_81902440

What was interesting is that in the foreword of the 2025 report the new lead adjudicator David Finney stated a more in depth "narrative report will follow in due course". What that actually means and whether that will actually happen given the open ended nature of "in due course" we will have to wait and see.

Umkomaas

https://forums.moneysavingexpert.com/discussion/comment/81905896#Comment_81905896

"In due course" …. taking a lead from the MHCLG …. aka 'kicking the can down the road'!