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Octopus customers - do you still see historical smart data usage?

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  • Spoonie_Turtle
    Spoonie_Turtle Posts: 11,228
    10,000 Posts Seventh Anniversary Name Dropper
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    I have all smart meter usage since it was installed in July 2023, on the app.  Haven't checked on the web to see if the previous meter's data is on there.
  • Chrysalis
    Chrysalis Posts: 4,950
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
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    WBCPB said:
    masonic said:
    Mine is complete for my current period of supply. They wiped the data for my previous period of supply sometime after issuing my final bill.
    Same for me, but i have ALL my previous bills downloaded and saved.

    To clarify I still have historical bills, its the graphs that have gone.
  • Lorian
    Lorian Posts: 6,923
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    Mine all still there.
  • QrizB
    QrizB Posts: 25,164
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
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    Yesterday I managed to download my electricity smart meter data from Octopus's website, back to Jan 2023.
    The gas meter data timed out. I'm going to try again today.
    N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.
    Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
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