Iva or Dmp

Shookt38

Hello, 

i am still very new to this. So i managed to cancel all Dds and transferred my salary to a new account and DDs that are important like bills. I left my current account with NatWest and because they are one of the creditors, they took the loan amount due today which of course cost me an overdraft. I am now trying to call the bank to cancel the DD they made. Should i also ask them to cancel from here on out? 

Please do help. Im lost. I tried to do everything as i have understood here in the forum. I must have still had not done it right😓😓😓

I asked my new bank as well to block 118. 

Shookt38

As of the moment, natwest advised that if the direct debit is not paid, they will return the money to the account. They offered to connect me to debt financial help. I told them I am on it. 🫣