I left my car at garage for a service and it got scratched?

Deeme1099

Kwik fit haven't emailed me back what I can do next? Please.

Ayr_Rage

Deeme1099 said:

Kwik fit haven't emailed me back what I can do next? Please.

Go to the garage and speak to the manager.

Okell

It might help if instead of drip feeding additional information over multiple single sentence posts you had put all relevant information in your first post...

Deeme1099

I wrote a complaint 

Deeme1099

Complaint Regarding Vehicle Damage During Service

Dear [Manager’s Name / Kwik Fit Customer Service],

I am writing to formally raise a complaint regarding damage to my vehicle during a recent visit to your [Kwik Fit branch location] for a full service.

I brought my car in on [insert date] for routine servicing. Upon collection, I noticed that the vehicle had been scratched. This damage was not present when I dropped it off, and I am extremely disappointed that such an incident occurred while my car was in your care.

I would appreciate it if you could investigate this matter and advise on how you intend to rectify the situation. I am requesting that the damage be repaired at no cost to me, as it occurred on your premises during the time of service.

Please confirm receipt of this complaint and advise on the next steps. I have attached photos of the damage for your reference [if applicable].

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,
[Your Full Name]
[Your Contact Information]
[Vehicle Details – e.g., make, model, registration number]

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Would you like help customizing it further with your specific details?