How accurate are smart meters compared to bills

cgphillips8

Hi,

This is a small issue in the grand scheme of life but irritating for me.
Woke up Monday moring at 06:00 and noticed my smart meter was unusally high for that time of week, since the meter resets Sunday midnight.
On further investiagtion on the meter it showed that £3.63 or 21.95kWh of gas had been used since midnight. How since there was no heating or cooking carried out during those hours?
I expect a little amount for standing charge but not that amount.

As mentioned small issue but annoying if it is correct and the supplier does this in many homes it can be a nice earner.

Rgds

Netexporter

Did the boiler heat the hot water cylinder in the night?

UnsureAboutthis

I don't trust these meters and regret getting one as it was sold to me on the basis I could see at a glance how much i was spending. I can only see the charges for the electric but it wont show me the gas charges and it took them 9 months to say  - it just won't work..happens in some homes'  -  There is not problem with our internet as the electric meter is right next to the gas meter.

Eventually, we will all have them and I guess like anything, there will be a percentage that has problems but I wish I had not changed over as the reason I did this for, the information is not there at a glance - so pointless waste of my time and loads of stress.

Are you sure the heating did not come on?
Are you on one of those night rates where it is cheaper to heat water at night etc

Robin9

@cgphillips8   

Have a look at your energy graphs for the consumption charges for the last few days - just wondering if the system is playing catchup


Not the heating was it -   mine cut in early one chilly morning this week

FrugaiMacDugal

That is not your smart meter, that is your In House Display, IHD, your smart meter records your usage and that is used for your billing. 

debitcardmayhem

I assume you are talking of you IHD (the little box on the table/shelf) . That is not the meter, but I am surprised that 21.95 kWh of gas is costing 3.63 even if that includes circa 30p SC, that suggests3.63/21.95=0.165 per kWh of gas which is ludicrously high.

DE_612183

There could also be a connection issue - the IHD ( In House Display - NOT the Smart Meter ) connects to the meter to get data around usage.

Also have you checked the tariff rates on the IHD are the same as your bill?

DE_612183

(Removed by Forum Team)

I actually find it very useful and helps keep an eye on how much is being used rather than get a nasty bill at the end of the month.

QrizB

DE_612183 said:

(Removed by Forum Team)

I actually find it very useful and helps keep an eye on how much is being used rather than get a nasty bill at the end of the month.

I leave mine on the kW / kWh setting. I know what my energy costs (more or less) butmlike to know when I'm using it.

A couple of weeks ago it alerted me to the gas oven still being lit! We'd taken dinner out of the oven but hadn't switched it all the way off.

Mark_d

cgphillips8 said:

Hi,

This is a small issue in the grand scheme of life but irritating for me.
Woke up Monday moring at 06:00 and noticed my smart meter was unusally high for that time of week, since the meter resets Sunday midnight.
On further investiagtion on the meter it showed that £3.63 or 21.95kWh of gas had been used since midnight. How since there was no heating or cooking carried out during those hours?
I expect a little amount for standing charge but not that amount.

As mentioned small issue but annoying if it is correct and the supplier does this in many homes it can be a nice earner.

Rgds

If you think the In Home Display is wrong you could try reconciling the cumulative reading to that displayed on the smart meter itself.  At this point I think the most likely scenario is that your boiler was heating water overnight.

debitcardmayhem

I would suggest that th IHD is reprting wrongly, however it does not have any effect on your bill, the meter is the source of your bill. Check what your supplier says on its web site/app for the period. Having said that the supplier probably will not get the gas readings for at least a day.