No photo ID

Hiya 

My mum has applied for UC migrating over from ESA. She has an appointment at job centre in 2 weeks time but she has no photo ID and she's worried they'll close her claim can she complete ID without photo ID? 

Comments

  • Flugelhorn
    Flugelhorn Posts: 7,211 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
  • Muttleythefrog
    Muttleythefrog Posts: 20,312 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 May at 10:52AM
    As above many threads of same concern.

    Refer https://www.gov.uk/guidance/how-to-verify-your-identity-for-universal-credit

    A few people recently have had issues with lack of ID documents and ended up with biographical phone interviews I understand where you'll be asked about information only you may know like regarding bank details. You'll ultimately find a way through ID but hopefully an easy route. 
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
  • kkkklinky
    kkkklinky Posts: 177 Forumite
    100 Posts Second Anniversary Name Dropper
    UC will do a biographical check.... unfortunately photo ID is becoming absolutely essential nowadays, getting accomodation, a bank account or a job usually requires photo ID. The Jobcentre helped me to pay for and verify my identity for a passport so I would be able to work and move into my own council flat from sheltered accommodation. 
  • Newcad
    Newcad Posts: 1,654 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    edited 31 May at 6:06PM
    I have always used my (free if you qualify for one) disabilty bus pass in lieu of a Driving Licence, both have your photo.
    There were a few places that at first said 'not on the list'. (They tended to back down when I explained EA10 to them).
    I even presented it at my UC ID meeting at the jobcentre. Again it was 'not on the list' but photocopied and accepted.
    Things have changed since then and I look at it this way now -
    A photo bus pass is good enough ID to use to vote in UK elections now, so it's good enough ID for everything else too.
    Anyone, or any ID policy, that says otherwise is simply out of date.
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