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Windows 11 24H2

Has MS put out a corrupt update ?
My Bluetooth headphones have suddenly stopped working ......
I am running Win 11 24H2  - previously I was able to connect to my headphones with no issues
I have tried the Windows help files with no success

If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
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Comments

  • Ayr_Rage
    Ayr_Rage Posts: 3,607 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Have you tried connecting them to an alternative device?

    Is Device Manager showing any issue with Bluetooth?


  • HillStreetBlues
    HillStreetBlues Posts: 6,457 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    edited 25 May 2025 at 2:45PM
    Make sure headphones are disconnected  from other devices.
    Let's Be Careful Out There
  • Vitor
    Vitor Posts: 1,301 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Battery gone flat?
  • Frozen_up_north
    Frozen_up_north Posts: 3,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Checked for a driver update? Microsoft don’t always provide updates for everyone’s drivers.
  • born_again
    born_again Posts: 22,927 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Delete headphones & reinstall. 
    Life in the slow lane
  • MouldyOldDough
    MouldyOldDough Posts: 3,026 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Ayr_Rage said:
    Have you tried connecting them to an alternative device?

    Is Device Manager showing any issue with Bluetooth?


    No issues with bluetooth on device manager

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • MouldyOldDough
    MouldyOldDough Posts: 3,026 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Delete headphones & reinstall. 

    I have done that - that is why I am trying to reinstall

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • MouldyOldDough
    MouldyOldDough Posts: 3,026 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Vitor said:
    Battery gone flat?

    No - battery fully charged

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • MouldyOldDough
    MouldyOldDough Posts: 3,026 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Checked for a driver update? Microsoft don’t always provide updates for everyone’s drivers.

    no updates

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • MouldyOldDough
    MouldyOldDough Posts: 3,026 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Ayr_Rage said:
    Have you tried connecting them to an alternative device?

    Is Device Manager showing any issue with Bluetooth?



    headphones work on my tablet and phone

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
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