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Comments

  • Coupon-mad
    Coupon-mad Posts: 153,915 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 21 May at 6:23PM
    Also is the reason “don’t ignore” advised because if it does go to court it adds more weight to your case if you have challenged, 
    Yep. Looks reasonable and worth a try.

    Just do Plan A and stop overthinking the complaint.

    Be polite but angry about your family being threatened with court for your DD spending good money in-store. She was not even actually parked for more than 3 hours and there's a mandatory minimum 10 minute grace period in the industry. So, this appalling 'scam' PCN is tenuously based on the 'heinous crime' of your daughter taking 3 minutes to find a space to park at the start. Why is there no 5 or 10 minute consideration period allowed in arrival to get parked in this large site? This isn't good enough and must be cancelled & you have no faith in parking firms acting fairly so you are asking PROPERTY AGENT to step in and restore your family's confidence in using this site in future.

    Get it emailed.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thank you for the advice, I emailed earlier today two emails trying to find out who is best to direct my email complaint to, Abrdn Investment Mangement LTD mange the retail park on behalf of the owners ReAssure so have emailed both of them, once I get confirmation I will email Plan A and update, thanks again
  • Plan A worked! Had email saying they would cancel the PCN, so relieved, thanks for your help, did I read somewhere else to post the outcome in another thread?
  • Le_Kirk
    Le_Kirk Posts: 24,764 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Plan A worked! Had email saying they would cancel the PCN, so relieved, thanks for your help, did I read somewhere else to post the outcome in another thread?
    Search for and post in this thread - it should be one of the sticky announcements, top of forum

    Successful complaints about private parking tickets - how to get them cancelled!

  • Coupon-mad
    Coupon-mad Posts: 153,915 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Great news!

    PLAN A STRIKES AGAIN!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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