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£20 from MSE

mowest1962
mowest1962 Posts: 11 Forumite
Part of the Furniture First Post Combo Breaker
edited 19 May 2025 at 8:43AM in Site feedback and Forum Help
I've just got a notification from my bank. Saying I've received £20 from moneysavimgexspert. No idea why.
Can anyone enlighten me
Thank you

Comments

  • elsien
    elsien Posts: 37,173 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
     Have you used the cheap club for cashback?
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Jonny_Debt
    Jonny_Debt Posts: 58 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Me too! No idea why but a nice surprise! 
  • MSE sent me an email a week ago to say my energy switch money has been paid into my account. I have not received it yet. Does anyone know how to contact them? When I reply to their email it just gets bounced back.
    Not happy.
  • elsien
    elsien Posts: 37,173 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 21 January at 5:55PM
    What email address are you replying to?
    The one they tell you to contact them on is 

    energyclub@moneysavingexpert.com  

    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • MSE_James
    MSE_James Posts: 1,732 Community Admin
    Fifth Anniversary 1,000 Posts Cashback Cashier Newshound!
    Elsien is correct - that's the best point of contact for Energy Club matters
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
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