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Cumbria Parking Services: Failed to make payment that covered the entire duration of your stay

In October 2024, a PCN was issued by CPS to the vehicle driver having parked at A591, Ambleside in the Lake District. The breach was because the driver paid for 2 hours but lasted 2:39 in the car park.

As the keeper, I've now received a Letter of Claim from BW Legal, and I've just responded to it using the template provided in the Newbies section. I've emailed it to disputeresolution@bwlegal.co.uk. I believe that's all I need to do and wait for them to take further action, is that right?

Thanks for all your help in this forum.

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