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Online gym coaching and plan refund via 14 day policy?

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Comments

  • GDB2222
    GDB2222 Posts: 26,930 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 18 May 2025 at 10:29AM
    Was the injury related to this online course? In other words, is there a liability issue for the instructor? 
    No reliance should be placed on the above! Absolutely none, do you hear?
  • Okell
    Okell Posts: 3,562 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Hi 
    This is it here :smile:

    So are you saying that those are all the "terms and conditions" that there are?

    Do they not inform you anywhere of your statutory 14 day right to cancel?  (If they don't the cancellation period is extended by up to a year.)

    If you are still within 14 days, why did they start to provide the service before the cancellation period expired?  Did you ask for it to start before 14 days?  Did they tell you that would affect your right to cancel?

    Can you provide a link to the provider - or tell us enough to find them online - so we can look at their T&Cs?
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