Best Offer Question

swingaloo

I have 2 identical (apart from colour) items of ladies clothing on sale which are on separate listings.

A buyer has asked me to put a 'Best Offer' option on both the listings.  They were listed using Simple Delivery so if I do put a BO on them and the buyer offers on both what happens regarding the delivery costs if I accept the offer?
Is it going to cause an issue getting paid and combining the orders etc? If so Im just going to leave them to run.

ButterCheese

If the two items are separate listings then the postage for each shouldn't change.  Although I'm not sure what simply delivery means.  I have in the past accepted (via email) to combine postage costs on 2 items, so the buyer paid for both and I refunded 1 or part of the 1 item postage cost.  It's probably not the right way to do it, but that's what I did, and made sure I emailed them to explain what I'd done.  If they come back with anything, you have the partial refund log to prove what you've done.

Or if they don't weight much you could simply say that they have to pay for both, and you'll refund 1 x full postage cost.  It all depends on the value etc.  I would not entertain pandering to someon's needs if they just want cheap postage to try and get stuff cheaper, unless of course you are despertae to sell the items.  If you think they'd sell easily to someone else, I've emailed the seller in the past and basically said "I can't be bothered changing the listings for a £5 shirt", but obviously in more polite language.

swingaloo

ButterCheese said:

If the two items are separate listings then the postage for each shouldn't change.  Although I'm not sure what simply delivery means.  I have in the past accepted (via email) to combine postage costs on 2 items, so the buyer paid for both and I refunded 1 or part of the 1 item postage cost.  It's probably not the right way to do it, but that's what I did, and made sure I emailed them to explain what I'd done.  If they come back with anything, you have the partial refund log to prove what you've done.

Or if they don't weight much you could simply say that they have to pay for both, and you'll refund 1 x full postage cost.  It all depends on the value etc.  I would not entertain pandering to someon's needs if they just want cheap postage to try and get stuff cheaper, unless of course you are despertae to sell the items.  If you think they'd sell easily to someone else, I've emailed the seller in the past and basically said "I can't be bothered changing the listings for a £5 shirt", but obviously in more polite language.

Thanks for the reply but its because of Simple Delivery that I have an issue. Before Simple Delivery it was easy to combine costs and make adjustments your self but now the customer pays Ebay for both a buyers fee and for the postage so you cant invoice them as before.

savergrant

Probably the easiest thing to do is to relist them as a single listing.
Otherwise it depends on who is paying the postage. Anecdotally ebay will refund the cost of the postage label if it is not used, but they will refund whoever paid the postage. So you could use one label to send both items (if it doesn't go overweight) however you are taking risks with lost in post or recipient saying they only received one item....

RedImp_2

Obviously sounds slightly counterintuitive but if you want to get paid promptly send them as two separate parcels.

savergrant

RedImp_2 said:

Obviously sounds slightly counterintuitive but if you want to get paid promptly send them as two separate parcels.

Buyer is asking for the cheapest price on both, so paying two postage labels is unlikely to appeal to them...