Google pay not working

gadget88

So six months ago my Apple Pay stopped working. I set up a chase and TSB to use google pay for my work phone and Apple Pay. Apple Pay now works fine. Anyway I bought my wife a new engagement ring it was around £800 and the jewellers sent me a payment link and it kept declining maybe 2-3 times fraud as it was high amount. So I completed payment over phone great worked fine. 

Sadly it then meant my Google pay stopped working so can’t buy content on Google play store. Both cards blocked off won’t authorise. Why is this my fault? I replied to the text is this fraud I said no. I managed to get to someone high in bank last year was given compensation but never fixed. They said there systems block cards for x time when that happens and usually it’s a few months. To this day Apple Pay doesn’t work. 

What’s the solution? Ask for a new card number? Set up a new bank again? 

gadget88

Error says 

This device can't be set up to pay contactless

Your device doesn't meet pay contactless security standards. It may be rooted or running uncertified software. For more info, visit Google Pay Help or contact your device manufacturer.

And This error is surfaced when Play Billing has an error during payment initiation. Usually this has to do with something the user did i.e incorrect payment method, title unavailable

Software fully up to date 

marcia_

 Have you contacted your bank? They may have blocked contactless payments. Mine did recently when they discovered my card had been compromised. 

gadget88

marcia_ said:

 Have you contacted your bank? They may have blocked contactless payments. Mine did recently when they discovered my card had been compromised. 

Yes they said they are fine and they told me contact Google. Same issue before they go between the two parties and never find a solution. I found in Google others had this issue they can block off use of Google and Apple Pay.

prettyandfluffy

What phone are you using? Have you downloaded and installed all updates?

MattMattMattUK

gadget88 said:

Error says 

This device can't be set up to pay contactless

Your device doesn't meet pay contactless security standards. It may be rooted or running uncertified software. For more info, visit Google Pay Help or contact your device manufacturer.

And This error is surfaced when Play Billing has an error during payment initiation. Usually this has to do with something the user did i.e incorrect payment method, title unavailable

Software fully up to date 

It sounds like your device is too old, you do not have the right security level set up, or Wallet detects unsigned apps running on the phone. 

Eyeful

Could you not use a normal old fashion credit card instead?

Nasqueron

The question isn't is the software up to date, it's what version the bank wants you to use as a minimum and what version Google support. In theory 9.0 and above but an older phone might not be seen as secure enough.

gadget88

MattMattMattUK said:

gadget88 said:

Error says 

This device can't be set up to pay contactless

Your device doesn't meet pay contactless security standards. It may be rooted or running uncertified software. For more info, visit Google Pay Help or contact your device manufacturer.

And This error is surfaced when Play Billing has an error during payment initiation. Usually this has to do with something the user did i.e incorrect payment method, title unavailable

Software fully up to date 

It sounds like your device is too old, you do not have the right security level set up, or Wallet detects unsigned apps running on the phone. 

A Motorola G14?

Olenna

If you're even close the software limit then you may find issues as my father did when his Huawei was two generations beyond the limit plus there is the question of 32bit v 64bit Android too.

gadget88

Olenna said:

If you're even close the software limit then you may find issues as my father did when his Huawei was two generations beyond the limit plus there is the question of 32bit v 64bit Android too.

What does that mean it’s a spare work phone I am more an apple iPhone person. I think the phone is about a year old in term year how long it’s been out I know android goes out of date fast?