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Credit card scammed after using booking.com

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  • Nasqueron
    Nasqueron Posts: 10,636 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Scotbot said:
    Olinda99 said:
    As above - the £0 transactions are to verify the card is real, active etc
    In which case the name on the transaction should be booking.com or the hotel
    It may eventually be, it may not. Not all firms have their exact name on the payment, some may have a parent group or a payment processor or update it when they charge. I have a couple of fuel fills, one is Tesco Petrol, one is MORR <place name> which happens to be a Morrison's fuel station

    A scammer is more likely to put through a small amount to check the card has credit and is active, ready to take a big hit, vs a £0 verification

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Scotbot
    Scotbot Posts: 1,535 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Scotbot said:
    A transaction for no money sounds like an authorisation, quite probably by the owner of the hotels.
    I emailed the hotels to ask if they had made the transaction but received no reply. Surely  the transaction should have the name of the hotel if they had done it or at least been from a Spanish account 

    The hotels would not have known: the owner of the hotels might be anywhere, and an intermediary company might have bought a block of rooms from the owner to resell and was now verifying that they could collect payment if you failed to pay as scheduled.

    Or, of course,. it might have been a scammer.
    I contacted the hotel because that was the response from the booking.com 'help centre'. One of the reasons for using booking.com was that I thought they processed the payments. Clearly not
  • Scotbot
    Scotbot Posts: 1,535 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Nasqueron said:
    Scotbot said:
    Olinda99 said:
    As above - the £0 transactions are to verify the card is real, active etc
    In which case the name on the transaction should be booking.com or the hotel
    It may eventually be, it may not. Not all firms have their exact name on the payment, some may have a parent group or a payment processor or update it when they charge. I have a couple of fuel fills, one is Tesco Petrol, one is MORR <place name> which happens to be a Morrison's fuel station

    A scammer is more likely to put through a small amount to check the card has credit and is active, ready to take a big hit, vs a £0 verification
    Both hotels are part of large chains but this transaction was not made by the parent group.

    It wasn't me that caught this one it was the credit card company so they must have programmed the algorithm to  look for zero card transactions.
  • Nasqueron
    Nasqueron Posts: 10,636 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Scotbot said:
    Nasqueron said:
    Scotbot said:
    Olinda99 said:
    As above - the £0 transactions are to verify the card is real, active etc
    In which case the name on the transaction should be booking.com or the hotel
    It may eventually be, it may not. Not all firms have their exact name on the payment, some may have a parent group or a payment processor or update it when they charge. I have a couple of fuel fills, one is Tesco Petrol, one is MORR <place name> which happens to be a Morrison's fuel station

    A scammer is more likely to put through a small amount to check the card has credit and is active, ready to take a big hit, vs a £0 verification
    Both hotels are part of large chains but this transaction was not made by the parent group.

    It wasn't me that caught this one it was the credit card company so they must have programmed the algorithm to  look for zero card transactions.
    Their algorithms look for unusual spending like a different country, not just £0 verification/hold transactions that are confirming the card is genuine. Even big firms can use external payment processers

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Scotbot
    Scotbot Posts: 1,535 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Something about the transaction triggered the algorithm to freeze my card. It did come from Switzerland 
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