Need advice wrt a clear case of Fraud (theft) Committed Against Me

Okell

Verdant_Expression said:

Theft...

... I found an unexpected transaction for that day which surprised no shocked the hell out of me, that transaction, what could only be put down as theft. I do not know if I am allowed to put down the name of the Company so I will just call it gi******-***. THESE People HAVE stolen from my account I am in no doubt so I do not know why I would not be allowed to say its full name but I will err on the safe side here. If a moderator says its okay to say their name I would be more than happy to put it...

... BUT THIS CURRENTLY IS ABOUT THE THEFT FRAUD THAT IS BEING COMMITTED AGAINST ME, ...

Well if you'd given a simple and unemotional account of what had happened there would be no reason at all not to name the company, and no reason not to name what you had purchased.  And that would have helped posters here - and you - by allowing posters here to check the company's website and their T&Cs.

Unfortunately you've decided to go completely over the top and blatantly accuse the company on a public forum of fraud and theft.

I doubt the site team will now allow you to name them fo fear of a defamation action.

Plus your post reads longer than War and Peace...

(Top tip:  when faced with a situation like this just recite the facts neutrally and avoid potentially defamatory and hyperbolic outbursts)

Okell

la531983 said:

Did enjoy the person who complained about the wall of text actually quoted the whole thing so we all get to see it twice 😃

I'm grateful @Bradden quoted it before it probably disappears or is edited beyond recognition.

See the comment from @Ayr_Rage

eskbanker

Okell said:

la531983 said:

Did enjoy the person who complained about the wall of text actually quoted the whole thing so we all get to see it twice 😃

I'm grateful @Bradden quoted it before it probably disappears or is edited beyond recognition.

See the comment from @Ayr_Rage

Chances are it'll be academic anyway as the whole thread will probably be deleted, like most others started by this poster!

GingerTim

Certainly a case of overly verdant expression from the OP.

bagand96

Grumpy_chap said:

Given the charge was made on the one-month anniversary of the first purchase and the value stated, I do wonder whether this is a subscription that was enrolled into as part of the original purchase (to qualify for the discount) or in the subsequent pop-ups.  It can be possible to mistakenly sign up for a subscription.
If this is a monthly subscription, the OP needs to see how to cancel, thus avoid incurring a charge next month, and then explore whether there are grounds for the payment taken this month to be recovered.

My first thought also is a subscription, whether the OP recalls they may have signed up or not, some websites are very clever in how they do it.  A month after the original transaction would fit in with a "first month free" offer and £29 is a round number for a monthly/annual subscription.

Without naming the retailer it's hard for anyone else to offer advice. But the OP needs to go back and review their website and any order confirmation to see if they operate a membership/subscription scheme.

eskbanker

GingerTim said:

Certainly a case of overly verdant expression from the OP.

Verbose exaggeration would be closer to the mark!

Okell

eskbanker said:

Okell said:

la531983 said:

Did enjoy the person who complained about the wall of text actually quoted the whole thing so we all get to see it twice 😃

I'm grateful @Bradden quoted it before it probably disappears or is edited beyond recognition.

See the comment from @Ayr_Rage

Chances are it'll be academic anyway as the whole thread will probably be deleted, like most others started by this poster!

Ah.

I made a reference to War and Peace earlier but having had a quick look at his confusing thread directed at NatWest employees I think a reference to Finnegans Wake would be more appropriate.

Grumpy_chap

Okell said:

Ah.

I made a reference to War and Peace earlier but having had a quick look at his confusing thread directed at NatWest employees I think a reference to Finnegans Wake would be more appropriate.

All that extensive tome was asking was for the contact details of the CEO and the Head of Customer Service at Natwest.

GingerTim

Grumpy_chap said:

Okell said:

Ah.

I made a reference to War and Peace earlier but having had a quick look at his confusing thread directed at NatWest employees I think a reference to Finnegans Wake would be more appropriate.

All that extensive tome was asking was for the contact details of the CEO and the Head of Customer Service at Natwest.

Which was information some kind soul gave to the OP on 1 February... 🙃

https://forums.moneysavingexpert.com/discussion/comment/81263327/#Comment_81263327

badmemory

Interesting!!  On one date you buy something from  a company you later come to believe are scamming you.  Then a few days later you buy from them again.  I have obviously misunderstood somewhere.