ATM mini statements

littlemissbossy

My Auntie banks with Virgin Money, she doesn’t have online banking. 

Does anyone know if there are any particular ATM’s which would provide a mini statement, she doesn’t have a VM branch locally. I’ve tried one or two ATM’s but have only managed to get a balance. 

grumpy_codger

What information is available via telephone banking?

What's special with VM? If she doesn't use online banking and doesn't have a branch nearby, isn't it time to switch her account to something local or to open a second account locally?

littlemissbossy

Thanks, I’ll ask her about telephone banking. 

The reason she is with VM is because she was originally with Clydesdale. I’ll mention switching, but I’m almost sure she won’t want to. 

molerat

VM mini statements are only available from VM ATMs so it is either move banks or modernise her banking methods.  The latter will likely be the best approach as finding an actual bank owned ATM is becoming more difficult daily.

littlemissbossy

molerat said:

VM mini statements are only available from VM ATMs so it is either move banks or modernise her banking methods.  The latter will likely be the best approach as finding an actual bank owned ATM is becoming more difficult daily.

Thank you, that saves me checking. I will speak to her about it. 

I appreciate everyone’s replies. 

MEM62

littlemissbossy said:

My Auntie banks with Virgin Money, she doesn’t have online banking. 

There is an easy way to resolve that and it will have other uses and benefits for her in the long run.   

GeoffTF

MEM62 said:

littlemissbossy said:

My Auntie banks with Virgin Money, she doesn’t have online banking.

There is an easy way to resolve that and it will have other uses and benefits for her in the long run.   

Some people cannot cope with online banking.

freesha

GeoffTF said:

MEM62 said:

littlemissbossy said:

My Auntie banks with Virgin Money, she doesn’t have online banking.

There is an easy way to resolve that and it will have other uses and benefits for her in the long run.   

Some people cannot cope with online banking.

That's when someone helps them.

GeoffTF

freesha said:

GeoffTF said:

MEM62 said:

littlemissbossy said:

My Auntie banks with Virgin Money, she doesn’t have online banking.

There is an easy way to resolve that and it will have other uses and benefits for her in the long run.   

Some people cannot cope with online banking.

That's when someone helps them.

I tried that with my mother. Here eyesight was very poor: Age Related Macular Degeneration. Her dexterity was also very poor. I got nowhere. She was able to cope with telephone banking.

PocketWatchMan

freesha said:

GeoffTF said:

MEM62 said:

littlemissbossy said:

My Auntie banks with Virgin Money, she doesn’t have online banking.

There is an easy way to resolve that and it will have other uses and benefits for her in the long run.   

Some people cannot cope with online banking.

That's when someone helps them.

Why the need to force people into a certain way of life? what happened to equality and diversity? or does diversity only count as long as people do exactly what a certain group wants, and live the life in the way certain people think they should?

MEM62

GeoffTF said:

MEM62 said:

littlemissbossy said:

My Auntie banks with Virgin Money, she doesn’t have online banking.

There is an easy way to resolve that and it will have other uses and benefits for her in the long run.   

Some people cannot cope with online banking.

There is nothing in the OP's post that suggests that is the case for Auntie.