95% wastewater

quartzz

With one meter installed, the waste water figure is a set "guess" figure, and it's 95%. So no matter what you do with your water, the billed amount going down the plug is 95% of what comes in.

So if you wash your car, water a large garden, you're being charged a waste water figure, for water that isn't actually there and doesn't exist (because it gets removed by evaporation obviously, and not a pipe)

Severn Trent managed to give me a unique, individual reply that wasn't from a template (/sarc), and probably included the words "best value for money for our customers".

So if you do the above [from the tap], you're getting charged for water that isn't there. And I think that's......super.

mmmmikey

Not sure about other suppliers but with Anglian Water you have the option of metering your garden tap and paying reduced drainage charges.

Slinky

If you can prove that you don't return huge amounts of waste water, you can get your bill reduced. We read our meters before having building work done where all the concrete was mixed on site. At the end of the building work I read the meters again and phoned Anglian Water, explained what had gone on, they could see that we'd had a 17% increase in water usage since the year before. They wrote off all the sewerage charges. There is mention on the bills that if you have something like a swimming pool they can make arrangements to amend your billing.

quartzz

I've had a brief email dialogue with ST, they've said the 95% is set in stone. I might try a phone follow up...

FlorayG

I contacted Wessex water to tell them I'm taking 10 gallons a day elsewhere for livestock (which I am) and that I'm watering a vegetable garden. My 'waste water' bill was reduced by £25 per quarter. Not much, but worth asking