whatapp no longer able to use

hepatel
hepatel Posts: 25 Forumite
Fourth Anniversary 10 Posts
WhatsApp no longer able to use on my iPhone 6 asking me to update WhatsApp I'm unable to  update as the iOS version is not supported. i wanted to transfer all my data on to a newer iPhone only issue is i never backed up the data and the WhatsApp. Is it possible to transfer all data using the QR code by paring both old and new device without losing data.

Can someone with experience to this topic able to help or guide in the right path thanks

Comments

  • MikeJXE
    MikeJXE Posts: 3,840 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Here is a video how to do it 

     First go to settings on WhatsApp and tap backup now 

    https://www.youtube.com/watch?v=gGftJwMa84M
  • vacheron
    vacheron Posts: 2,066 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 30 April at 12:06PM
    if you do a QR or direct backup betweeen the old and new iPhones it should transfer everything, also if you have previosuly backed up your iphone 6 to icloud as part of your phone backup, you should be able to restore the new phone from that latest backup. 
    • The rich buy assets.
    • The poor only have expenses.
    • The middle class buy liabilities they think are assets.
    Robert T. Kiyosaki
  • hepatel
    hepatel Posts: 25 Forumite
    Fourth Anniversary 10 Posts
    vacheron said:
    if you do a QR or direct backup betweeen the old and new iPhones it should transfer everything, also if you have previosuly backed up your iphone 6 to icloud as part of your phone backup, you should be able to restore the new phone from that latest backup. 
    vacheron said:
    if you do a QR or direct backup betweeen the old and new iPhones it should transfer everything, also if you have previosuly backed up your iphone 6 to icloud as part of your phone backup, you should be able to restore the new phone from that latest backup. 
    Hi i am unable to back up the iPhone 6 to iCloud also I'm unable to access WhatsApp as this application will not open due to no support. the option I'm trying to take is the QR scanning from old to the new device. My question to this is will all my data including WhatsApp data get transferred over without any data lost?

  • lr1277
    lr1277 Posts: 2,076 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 30 April at 10:07PM
    I don't know the answer to your question nor did I know about the QR code functionality.
    One possibility for backing up Whatsapp on my newer phone (so don't know if it is available on your phone) is that in Settings, there is an iCloud option.
    I found this in 2 places.
    1) By clicking on userid on settings, then if you scroll down, icloud is an option where it lists some of the things being backed up. There is an option of 'see all'. Clicking on this lists all apps on your phone that are backed up. On my phone, Whatsapp is a listed with a toggle switch. In my case, the switch is on. Edited to add: But I turned on Whatsapp backup in the Whatsapp app as described above.
    2) Under Settings, iCloud is a an option. Click on this then follow the above.
    If you have this option, I don't know if turning it on will do the same kind of backup as would be done if you clicked on Backup within Whatsapp. But worth a try? But if it fails, it will be too late to recover it after you move your SIM to the new phone.

    Some caveats:
    Do you have much in your Whatsapp? This includes messages, pictures and videos. The latter 2 take up a lot of space. Perhaps more space than is available in the free allocation provided by iCloud.
    In which case, you might have to pay for increased storage. Your iphone should take you through the different available plans. I say this as someone who is paying for the 1st level of paid storage. This costs me 99p a month.
    Under iCloud, you can choose what you want backed up. Not just Whatsapp. I chose to also have my notes and contacts also backed up on the iCloud. You should check what other things on the phone you want backed up.
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