Tomato Energy Poll

coupleuk

TOMATO ENERGY CUSTOMERS ONLY

Is your MyWatts info AND billing up to date ?

Feel free to comment after polling.

coupleuk

I've been a customer since September 1st 2024

- no bills

- no MyWatts (after first 6 weeks which were fine)

- no communication other than a few emails where nothing changed

masonic

All was working 100% (only issue was I had some nonsense meter readings on my account), but I jumped ship following the Ofgem provisional order. The tariff served its purpose over the winter months and I didn't fancy being part of the fallout if and when further regulatory action is taken (saving over the summer only amounts to about £5 per month for me).

GingerTim

Don't Tomato have to have complied with OFGEM's requirements by 1 May? Busy week ahead...

masonic

GingerTim said:

Don't Tomato have to have complied with OFGEM's requirements by 1 May? Busy week ahead...

That's the deadline for the independent report into their current financial position and proposed remedial actions, which is mainly work for the agreed auditor.

The other deadline was 8th May to sort out their liquidity so that they can pay their bills on time.

calleyw

-1st bill after joining in Feb.  Bill from mid Feb until 31st March

-my watts mainly up to date.  But I have been billed up to 31st of March which is not a complete on my watts and neither is the 30th

The only thing I can say that is by having two set times a day of lower electric costs it has made my mental health better as I am no longer waiting for a lower day on tracker and a nice day to do my laundry.

GingerTim

masonic said:

GingerTim said:

Don't Tomato have to have complied with OFGEM's requirements by 1 May? Busy week ahead...

That's the deadline for the independent report into their current financial position and proposed remedial actions, which is mainly work for the agreed auditor.

The other deadline was 8th May to sort out their liquidity so that they can pay their bills on time.

Ta!           

Shedman

Stepdaughters MyWatts and Billing up to date but, despite having a DD set up, they don't seem to want her money as nothing taken so far (she's been with them since towards end of January)

Chrysalis

Can ex customers vote?  Mine was up to date and billed at the time I left.

Farway

Supply started 12 Feb and DD set up.

MyWatts never worked, unable to enter meter reading, never billed, DD never taken

Jumped ship last week following nil responses from Tomato about the above

WibbleBaaaaaa

Worked as it should have from day 1, and was saving me a quarter on my monthly bills with ease while i was using a ton more lekky with the storage heater, which i never used with octopus......but i had to jump this month due to that order against them, but i really hope they pull through as i would go back in a heartbeat.