Tomato Energy Poll

coupleuk
coupleuk Posts: 453 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
edited 27 April at 11:07AM in Energy
TOMATO ENERGY CUSTOMERS ONLY

Is your MyWatts info AND billing up to date ?

Feel free to comment after polling.

Tomato Energy Poll 20 votes

YES - all working 100%
65% 13 votes
NO - billing is late
15% 3 votes
NO - never been billed
0% 0 votes
NO - MyWatts not working
0% 0 votes
NO - nothing working
20% 4 votes

Comments

  • coupleuk
    coupleuk Posts: 453 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I've been a customer since September 1st 2024

    - no bills

    - no MyWatts (after first 6 weeks which were fine)

    - no communication other than a few emails where nothing changed

  • masonic
    masonic Posts: 26,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    All was working 100% (only issue was I had some nonsense meter readings on my account), but I jumped ship following the Ofgem provisional order. The tariff served its purpose over the winter months and I didn't fancy being part of the fallout if and when further regulatory action is taken (saving over the summer only amounts to about £5 per month for me).
  • GingerTim
    GingerTim Posts: 2,499 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Don't Tomato have to have complied with OFGEM's requirements by 1 May? Busy week ahead...
  • masonic
    masonic Posts: 26,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    GingerTim said:
    Don't Tomato have to have complied with OFGEM's requirements by 1 May? Busy week ahead...
    That's the deadline for the independent report into their current financial position and proposed remedial actions, which is mainly work for the agreed auditor.
    The other deadline was 8th May to sort out their liquidity so that they can pay their bills on time.
  • calleyw
    calleyw Posts: 9,896 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    -1st bill after joining in Feb.  Bill from mid Feb until 31st March

    -my watts mainly up to date.  But I have been billed up to 31st of March which is not a complete on my watts and neither is the 30th

    The only thing I can say that is by having two set times a day of lower electric costs it has made my mental health better as I am no longer waiting for a lower day on tracker and a nice day to do my laundry.
    Hope for everything and expect nothing!!!

    Good enough is almost always good enough -Prof Barry Schwartz

    If it scares you, it might be a good thing to try -Seth Godin
  • GingerTim
    GingerTim Posts: 2,499 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    masonic said:
    GingerTim said:
    Don't Tomato have to have complied with OFGEM's requirements by 1 May? Busy week ahead...
    That's the deadline for the independent report into their current financial position and proposed remedial actions, which is mainly work for the agreed auditor.
    The other deadline was 8th May to sort out their liquidity so that they can pay their bills on time.
    Ta!           
  • Shedman
    Shedman Posts: 1,564 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Stepdaughters MyWatts and Billing up to date but, despite having a DD set up, they don't seem to want her money as nothing taken so far (she's been with them since towards end of January)
  • Chrysalis
    Chrysalis Posts: 4,622 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Can ex customers vote?  Mine was up to date and billed at the time I left.
  • Farway
    Farway Posts: 14,380 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Supply started 12 Feb and DD set up.

    MyWatts never worked, unable to enter meter reading, never billed, DD never taken

    Jumped ship last week following nil responses from Tomato about the above
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • WibbleBaaaaaa
    WibbleBaaaaaa Posts: 62 Forumite
    10 Posts
    Worked as it should have from day 1, and was saving me a quarter on my monthly bills with ease while i was using a ton more lekky with the storage heater, which i never used with octopus......but i had to jump this month due to that order against them, but i really hope they pull through as i would go back in a heartbeat.
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