Had Letter of Claim and emailed them from newbies thread - What do I do to their response?

DJEmmey

Hello, so this is the first thread I'm making as I feel like I've looked at so many threads and the newbie thread excessively now and I don't know what to do. for the past like 6 months I've had letters about a parking charge 5.5 years ago, which they stopped sending me letters for after a while initially. They recently started sending letters again and sent me a letter of claim. I sent them the template email asking for 30 days to be on hold, etc. This is the email I've received in response. What do i do now? and please don't just say read the newbies thread. I've read it so many times.

Email response below

"Dear *removed name*,    

We write in response to your correspondence received in our office on 3rd April 2025.  

The sum added is a contribution to the actual costs incurred by our Client as a result of your non-payment. Our Client’s employees have spent time and material attempting to recover the debt. This is not our Client’s usual business and the resources could have been better spent in other areas of the business. Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased. 

Please note, the HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), which was last updated on 02 September 2020, confirmed that Parking Charges fall out of the scope of VAT.  

As per your request, your file will remain on hold for 30 days from the date of this email. After which, payment of the outstanding balance of £120.00 will be due. Failure to make payment will result in a Claim being issued against you without any further reference.  

Payment can be made via bank transfer to our designated client account: - 

*REMOVED BANK DETAILS*

You must quote the correct case reference (*CASEREFERENCE*)) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred. 

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at

Kind Regards, 

"

DJEmmey

Bearing in mind, the original parking charge was november 2019.

Coupon-mad

When you get replies from such idiots please don't post them here like they are new & different!

Search the forum for some unusual words from the reply instead. Such as the VAT acronym...

Which PPC?

Which location? What happened?