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No response from Octopus
pastafazole
Posts: 1 Newbie
in Energy
Have written to CEO of Octopus with a serious complaint affecting my 95 year old husband’s health with stress. We bought a cottage 2 years ago and has been uninhabitable with water and electricity shut off and received a bill from them over £5,000. Several letters to Octopus and their CEO and no reply. Asked for an engineer to visit and help with this outrageous situation. No response. Just sent another letter. Meanwhile, being chased by debt collectors.
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Comments
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When you got legal possession of the cottage, did you send meter readings to the deemed supplier?0
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Welcome to the forum.Did you register with the incumbent supplier when you took possession?Have you phoned Octopus?Are you on the Priority Services Register?0
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Why were both electricity and water shut off in the first place?0
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