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Parking Group (The Parking People) DCB LEGAL claim 2025

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Comments

  • Dalhousie105
    Dalhousie105 Posts: 38 Forumite
    10 Posts
    edited 5 January at 6:31PM
    OK I don't understand.  MCOL says:

    Defence was struck out on 18/12/2025

    Defence was struck out on 19/12/2025

    A judgment was issued against you on 30/12/2025 at 19:10:41 

    Says "Document Status: Rejected" when I click on "Defense" in MCOL

    I had no mediation phone call which I was waiting for.  I asked for my case to be heard at a hearing as I wanted to present my photo evidence.  

    Not sure I recall an Allocation Questionaire.  I sent off an N180 Form and submitted my defense on the MCOL website (checked and it is still there in full)

    How can my defense just be rejected?  Here is  paragraph 3 and 3.1:

    3. Referring to the POC: paragraph 1 is denied. The Defendant is
    not indebted to the Claimant. Paragraph 2 is denied. The Defendant
    does not accept that a contravention occurred on 23/07/2024, as
    alleged. Whilst the Defendant was the registered keeper and
    driver, paragraphs 3 and 4 are denied. The Defendant is not liable
    and has seen no evidence of a breach of prominent terms. The
    quantum is hugely exaggerated (no PCN can be £170 on private land)
    and there were no damages incurred whatsoever.

    3.1 The Defendant pulled into the carpark for a short while and
    did not leave the vehicle. No signage was seen or was visible. It
    is maintained that no valid contract was offered and there is no
    contractual relationship between the two parties. The defendant
    has photographic evidence that the signage was not visible as it
    pointed away from the defendant’s direction of travel and is
    impossible to see on approach and on entry to the car park. The
    defendant submitted an appeal but received no response and so was
    denied having their case reviewed by POPLA. The defendant then
    sent a letter of complaint to the claimant, asking for an appeal
    rejection letter to be sent and for a valid POPLA code to be
    provided. The defendant received no response to this request
    either. The defendant has copies of all correspondence sent.

    Or is status "Rejected" as they believe I did not respond and have ruled against me?

    I need to act swiftly to avoid a CCJ but am now questioning if it is worth the gamble to pay £313 to try and have the judgement set aside.  Surely as I can prove I sent the form twice and the mistake lies with the court I can claim this back?  Is it worth fighting or do I just cut my losses?

    Thanks

  • Gr1pr
    Gr1pr Posts: 13,834 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    edited 5 January at 6:49PM
    Concentrate on the N180 DQ document stage 

    You received a Letter containing the N180 DQ document on paper 

    You said that you sent it back in September,  SENT IT interprets as posted 

    Now you said it was emailed in September and again in October,  so how was it actually submitted. ?  In what format. ?

    1) Paper. ?  POST. ?
    2) Scanned Pictures ?
    3) Pdf document. ?  . ( it should have been the digital N180 pdf document by email., the one with the unavailable dates. )

    I suspect that you failed to use option 3 , so it wasn't logged 

    Your MCOL claim history above is incomplete 

    The latter information is probably due to the N180 DQ pdf document not being logged,  so the mediation stage and later hearing never got started
  • Dalhousie105
    Dalhousie105 Posts: 38 Forumite
    10 Posts
    edited 5 January at 7:14PM
    OK...

    N180 was emailed both times to dq.cnbc@justice.gov.uk

    Scanned pictures of all the pages (checked whole page was fully visable and readable)

    I don't recall reading anything about a PDF document.  The N180 came in the post and the advice was to email it to dq.cnbc@justice.gov.uk.  I don't recall an electronic PDF being mentioned so I emailed it the only way I knew.  

    The second time I emailed all the scanned paged in a zip file.  I also inserted all scanned pages into a word document which was also attached

    This is my second email:   Surely it is reasonable to expect a reply if there was an issue?

    Thanks



  • Gr1pr
    Gr1pr Posts: 13,834 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    edited 5 January at 7:45PM
    OK, so they dont like scanned pictures in numerous previous cases on here,  hence my interrogation of the method 

    The government website has pdf documents that can be filled in online and downloaded,  or downloaded and filled in, there is no government or MCOL or CNBC or MSE advice that mention pictures,  scans or zips

    Your explanation confirms my suspicions 

    Your complaint should focus on the lack of clarity and that you received automated replies indicating receipt of the 2 emails, and insist that they expunge the CCJ and log the DQ documents provided in good faith and within the time limits too

    You can see several similar examples of this scenario on here over the last 6 months 

    Definitely complain about it to HMCTS as soon as possible,  with proper explanations 

    Let's see the section in your MCOL claim history before the sanctions were imposed
  • Car1980
    Car1980 Posts: 2,895 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 5 January at 8:00PM
    Search the forum for "UNPROCESSED DOCUMENTS" for the correct email to send to them, and make a simultaneous formal complaint.

    18 megs is too large for most emails though - usual is 10 or 15meg max.
  • Dalhousie105
    Dalhousie105 Posts: 38 Forumite
    10 Posts
    will this all be turned around within the month deadline - its not worth a CCJ?
  • Dalhousie105
    Dalhousie105 Posts: 38 Forumite
    10 Posts
    To cancel the judgment doesn't a judge have to look at it?

    To do that I have to pay over £300?
  • Dalhousie105
    Dalhousie105 Posts: 38 Forumite
    10 Posts
    edited 5 January at 8:11PM
    Ok I need to complain/appeal

    Who do I email?  dq.cnbc@justice.gov.uk?  I can't find a template anywhere.  Is there one for my situation?

    Thanks
  • Gr1pr
    Gr1pr Posts: 13,834 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    edited 5 January at 8:16PM
    Probably wont be done in a month, but your 2 complaints should be done ASAP,  following the advice i already gave you earlier 

    No you don't pay, the CNBC will correct the error using their contracted judges, as they have done previously 

    You can find lots of similar cases on here that you can learn from 
  • Dalhousie105
    Dalhousie105 Posts: 38 Forumite
    10 Posts
    OK - I need to quickly complain to see if they will accept my unprocessed docs.

    Who do I email?  CNB


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