DCBL / DCB Legal (ongoing for 9 months)

Coupon-mad

Dalhousie105 said:

Hello everyone,

I have received a "Notice of Proposed Allocation to the Small Claims Track" 

Enclosed is a "Small Claims Directions Questionnaire" (Form N180) 

It says I must submit to the court office in Northampton and also "serve copies to all other parties"

Does this mean I must photocopy this questionnaire and also send a copy to the Parking Group Ltd?

Thanks 

Dalhousie105 said:

This must be in by this Thursday (I've been really busy)  Should I send recorded signed for?

No and no.

See the first 8 steps you were folliwing.

Dalhousie105

Hi, Small claims track questionnaire sent off 3 weeks ago.  Today I have had a missed call from DCB Legal.  I assume I ignore this?

kryten3000

Ignore DCB Legal and block their number.   All correspondence in writing only.  

They'll follow the usual process and discontinue after the court arranged mediation call (where you offer them £0).  DCB Legal calling you is not that call

Dalhousie105

Great - Thanks

Dalhousie105

Today 30th October I have received a "General Form of Judgement or Order" form stating that I have not filed the Directions Questionnaire with the CNBC.  It says I must do this within 7 days from the date of this letter (letter dated 26th October)  I have sent the questionnaire (I have an automated response email from DQ.CNBC dated 22nd September)  It is now Thursday with tomorrow being the last working day before the Sunday deadline.  Any advice?  

Thanks

Dalhousie105

Just so i'm clear I send the questionnaire via email on 22nd September and received an email confirmation the same day.

Gr1pr

Email it again,  ASAP,  as a pdf attachment to the correct DQ email address as seen in the 8 steps, checking for the auto response email back,  mark the email URGENT , REF NO  123456789,  changing the numbers to your own claim reference number,  add the same to the body of the email,  stating that the original was sent on 22nd September and you have the email auto responses saved

Nb, this happens a lot, their problem to fix, but until they log it in your MCOL claim history you will have to hammer away at it,  don't think, don't mull it over, just do  ! Once,  twice,  ten times if you have to

Also 

Please change your thread title to something more suitable like 

Parking Group (The Parking People) DCB LEGAL claim 2025

Coupon-mad

Gr1pr said:

Email it again,  ASAP,  as a pdf attachment to the correct DQ email address as seen in the 8 steps, checking for the auto response email back,  mark the email URGENT , REF NO  123456789,  changing the numbers to your own claim reference number,  add the same to the body of the email,  stating that the original was sent on 22nd September and you have the email auto responses saved

Nb, this happens a lot, their problem to fix, but until they log it in your MCOL claim history you will have to hammer away at it,  don't think, don't mull it over, just do  ! Once,  twice,  ten times if you have to

Also 

Please change your thread title to something more suitable like 

Parking Group (The Parking People) DCB LEGAL claim 2025

@Dalhousie105 you don't seem to have done this because you didn't edit the thread title.