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Direct Flooring won't refund money. Will only issue a Credit Note.

Portessie · 2025-04-23 11:40:54

Hi, everyone. I need some advice. I purchased some wooden flooring from a firm called Direct Flooring, and after a day changed my mind due to an issue regarding the thickness of it in relation to my doors.. They refused to refund me and would only issue a Credit Note for the same amount. I wasn't too happy, but accepted it…

Comments

GDB2222 Posts: 26,570 Forumite

23 April at 7:12PM

Is the credit note transferable, ie can you sell it to someone else at say a 10% discount?

I agree with the others. You are worrying too much about planing the doors. Just check with the floor fitters what they will charge.

No reliance should be placed on the above! Absolutely none, do you hear?
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