Problem Transferring deposit to Moneybox ISA

gabshats

JohnB47 said:

Just trying to set up a new Open Access Cash ISA with Moneybox. My bank isn't recognising Moneybox as the company name when I try to set up a new Payee and when I proceed anyway it brings up the name Starling Bank as the Payee. I did a quick search and found a Starling Bank plc had been fined £29m in 2024 for 'financial crime failings'.

Any advice here? What is the actual name of Moneybox - the name my bank will accept?

Edit: just did quick search and found 'Digital Moneybox Limited' as the name for Moneybox but that isn't accepted either, nor is 'Digital Moneybox Ltd'. It still says the name is Starling Bank. What do people use?

Hi, I have tried to tranfer funds for cash ISA and from my account with Revolut and after a 24 hour investigations Revolut has informed me that they consider Moneybox a high security risk. So I cancelled
it seems strange that they dont give individual account numbers .
And set up a DD to your linked account so they have an access at their leisure to your bank account??

booneruk

gabshats said:

Hi, I have tried to tranfer funds for cash ISA and from my account with Revolut and after a 24 hour investigations Revolut has informed me that they consider Moneybox a high security risk. So I cancelled
it seems strange that they dont give individual account numbers .
And set up a DD to your linked account so they have an access at their leisure to your bank account??

Aside from being very amused that Revolut has fingered another organisation as being a 'high security risk' (do they not search the news for articles about themselves?), I suspect there's some misunderstanding going on here.

All an ISA technically really needs is an NI number and direct debits don't give anyone the ability to access your account "at their leisure" - a direct debit allows for automation, where an amount set by the account holder will be taken automatically and put into their ISA.