Platinum Weeks / UK Weeks

duff67

user1977 said:

duff67 said:

My direction would be to the Bank for letting this go through.

I'm not sure what you expect banks know about individual transactions - they aren't required to check that a purchase seems good value or sensible. And a 60 year old is hardly likely to be deemed "vulnerable" by age alone.

My feeling is that this all sails on the correct side of legal - but we've had similar stories here before where companies have been surprisingly willing to cancel and even give partial refunds, presumably because they don't want the hassle/publicity of a continuing complaint.

Perhaps gives me hope.

Maybe I'm still reacting to hearing about it, but my sister has said there have been many chasing calls to the point that she now doesn't answer them. makes my blood boil a bit.
And yes, I won't say she's vulnerable, as in medically, but she is easily gullible, sadly, so falls within the broader definition.

sheramber

Details of their modus operandi  are given in the link I quoted above. 

doverswot

Similar reviews on trust pilot.  https://www.trustpilot.com/review/platinumweeks.co.uk

Company is registered in Spain, I dont’t think there’s going to be any way to claim back the money spent, only break all contact and don’t make any further payments.  

Platinum Weeks is part of the Easy Consulting SL Group, Registered Valencian Tourism Board CV-m1251-A

duff67

sheramber said:

Details of their modus operandi  are given in the link I quoted above. 

Yep. Looks like by not taking up the offers my sister has 'missed' the hard sell - but I still need to know why the withdrawals are not on a national blacklist within banking fraud Offices.

My work goes on 

duff67

doverswot said:

Similar reviews on trust pilot.  https://www.trustpilot.com/review/platinumweeks.co.uk

Company is registered in Spain, I dont’t think there’s going to be any way to claim back the money spent, only break all contact and don’t make any further payments.  

Platinum Weeks is part of the Easy Consulting SL Group, Registered Valencian Tourism Board CV-m1251-A

Yes, I saw that - Alicante, I believe, when 'The Big Scam' went to visit.

lincroft1710

duff67 said:

sheramber said:

Details of their modus operandi  are given in the link I quoted above. 

Yep. Looks like by not taking up the offers my sister has 'missed' the hard sell - but I still need to know why the withdrawals are not on a national blacklist within banking fraud Offices.

My work goes on 

Probably because it is not actually "fraud". Sharp practice, maybe, but not necessarily unlawful.

Grumpy_chap

duff67 said:

Again, I'm happy that it's not a timeshare arrangement, although looking at these words on one of the letters, perhaps ?

' You have purchased the UK Weeks service, including:

6 weeks of accommodation over a 1-year period.'

Whatever the arrangement is, she should be able to cancel it by stopping all future payments, I am certain. Any arrangement of this nature is based on pressure, but is still able to be cancelled - surely?

duff67 said:

I'm thinking quarterly payment, but until I receive her copy c/card statements, I will not know.

If it is a quarterly payment, then again, it can be cancelled just by stopping it. 

She states she has asked time and time again to cancel it, but it has fallen on deaf ears.

My thoughts are to cancel and NOT pay a pound more, then if it's legit - see you in court perhaps,

If she has purchased a timeshare, then she will be entitled to go and stay for the agreed dates (6 weeks a year?) and responsible for the maintenance fee that is associated with that period.
Just stopping the payments will not absolve her of the obligations she has agreed to.

If she bought 6 weeks per year to stay in a holiday resort, but chose not / failed to go, that is her choice not to go.  It does not mean that the maintenance costs are avoided.

Think of it like having a second home and not going to stay there - the Council Tax  and utility bills are still due.

duff67

lincroft1710 said:

duff67 said:

sheramber said:

Details of their modus operandi  are given in the link I quoted above. 

Yep. Looks like by not taking up the offers my sister has 'missed' the hard sell - but I still need to know why the withdrawals are not on a national blacklist within banking fraud Offices.

My work goes on 

Probably because it is not actually "fraud". Sharp practice, maybe, but not necessarily unlawful.

Maybe not spelt ' FRAUD' but certainly spelt 'HIDDEN AGENDA & NON COMPLIANCE'.

It would save financial institutions a lot of time and possibly refund monies if they stepped ahead of the game. I wonder who in each bank's Fraud department reads forums like this and makes a list of regularly cropping up names. The takes the forward step of at least flagging them for conversation with the client.

Utopia desired, mayb,e but pro activity - yes

duff67

Grumpy_chap said:

duff67 said:

Again, I'm happy that it's not a timeshare arrangement, although looking at these words on one of the letters, perhaps ?

' You have purchased the UK Weeks service, including:

6 weeks of accommodation over a 1-year period.'

Whatever the arrangement is, she should be able to cancel it by stopping all future payments, I am certain. Any arrangement of this nature is based on pressure, but is still able to be cancelled - surely?

duff67 said:

I'm thinking quarterly payment, but until I receive her copy c/card statements, I will not know.

If it is a quarterly payment, then again, it can be cancelled just by stopping it. 

She states she has asked time and time again to cancel it, but it has fallen on deaf ears.

My thoughts are to cancel and NOT pay a pound more, then if it's legit - see you in court perhaps,

If she has purchased a timeshare, then she will be entitled to go and stay for the agreed dates (6 weeks a year?) and responsible for the maintenance fee that is associated with that period.
Just stopping the payments will not absolve her of the obligations she has agreed to.

If she bought 6 weeks per year to stay in a holiday resort, but chose not / failed to go, that is her choice not to go.  It does not mean that the maintenance costs are avoided.

Think of it like having a second home and not going to stay there - the Council Tax  and utility bills are still due.

I'm not sure she has 'purchased anything'. No presentation, no signing up, no nothing apart from the first and subsequent mobile calls. Just paid quarterly for the right to, apparently, have 6 weeks of accommodation at a reduced price through the UK Weeks Travel Agent, which she has never used.

As there are no signatures she has provided (as far as I know to this point), I fail to see how she is liable for anything. Just guilty of believing sending money will make the phone calls go away.

Grumpy_chap

duff67 said:

I'm not sure she has 'purchased anything'. No presentation, no signing up, no nothing apart from the first and subsequent mobile calls. Just paid quarterly for the right to, apparently, have 6 weeks of accommodation at a reduced price through the UK Weeks Travel Agent, which she has never used.

As there are no signatures she has provided (as far as I know to this point), I fail to see how she is liable for anything. Just guilty of believing sending money will make the phone calls go away.

So, she has purchased the right to have 6 weeks of accommodation / accommodation discount.
The fact she never used it does not mean she has not purchased it.

If I buy a laptop and it gets delivered but I never use the laptop but leave it in the dining room on table in the box, does that mean I have not purchased it?